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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 225 reviews 79%
4 star 34 reviews 12%
3 star 6 reviews 2%
2 star 9 reviews 3%
1 star 11 reviews 4%
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(All Vehicle Makes)
Manuel A.
Vehicle Make : Dodge
5 out of 5
3/3/2018
Staff was very pleasant and helped us with getting our vehicle fixed. Great keeping us informed on the process. The work on our vehicle is awesome. Got our vehicle back to us on the timeframe they gave us .
Debbie O.
Vehicle Make : Chevrolet
5 out of 5
3/2/2018
They kept in contact with me on my car thru phone or text...VERY GRATEFUL....THANK YOU SO VERY MUCH...MANY BLESSINGS TO YOU ALL...
Andrew H.
Vehicle Make : Kia
2 out of 5
2/22/2018
My headlight was damaged during the repair process. Otherwise, it was an excellent experience!
Lubbock Electric.
Vehicle Make : Chevrolet
5 out of 5
2/22/2018
All good
Mario B.
Vehicle Make : Chevrolet
5 out of 5
2/16/2018
Good job,
Richard A.
Vehicle Make : Toyota
5 out of 5
2/10/2018
I was very pleased with the work that was done on my vehicle, not only did they repair the damages on my vehicle, but they also detailed and washed my vehicle. The process seems so expedited. I just want to thank the team at Paceline for doing a wonderful job!!
Dennis W.
Vehicle Make : Hyundai
5 out of 5
2/10/2018
Informative. Explained everything. On time. Friendly.
Jason F.
Vehicle Make : Chevrolet
5 out of 5
2/9/2018
Great customer service. Paceline has great communication tools to keep me informed with every step of the repair. Actual repair was done well and looks great.
Tamecca R.
Vehicle Make : Dodge
2 out of 5
2/7/2018
The process took to long and was setback three times before i even got my car
Robert O.
Vehicle Make : Toyota
4 out of 5
2/5/2018
It was a nice surprise to have the vehicle cleaned inside and out when returned to us. Frequent updates were appreciated. We understand that finding a fender for a 2004 Tundra was not easy. Thanks for a great job.
Elaine A.
Vehicle Make : Toyota
1 out of 5
2/4/2018
How long does it take to find a windshield washer reservoir? Been a week now, and I hate to nag, but . . .
Erica P.
Vehicle Make : GMC
5 out of 5
2/3/2018
Loved the constant updates via text. Simple and easy, but informative.
Sophia V.
Vehicle Make : Mazda
5 out of 5
2/3/2018
Everyone was very helpful. They kept me up to date during the process. Everything was great, very satisfied.
Joel C.
Vehicle Make : Dodge
5 out of 5
2/1/2018
They did a very good job on my truck, very impressed with the work they did. It was also vacuumed. I will bring my vehicle's and also recommended to my friend's to come here for any repairs on there vehicles. But good job to the whole team from keeping me inform on status of the truck, to the repairs of my truck body, to dropping it off. That's good customer service.
Sabrina G.
Vehicle Make : Dodge
5 out of 5
1/27/2018
Overall, quality of repair was great. Communication was successful throughout the repair.
Estella C.
Vehicle Make : Chevrolet
5 out of 5
1/26/2018
I loved how they stayed in contact with me and informed me how the procees was going. My truck looks great!
Joshua D.
Vehicle Make : Dodge
5 out of 5
1/25/2018
Excellent customer service and top notch repair work. Y’all made the entire experience painless. Vehicle looks amazing. Thank y’all!
Traci M.
Vehicle Make : Dodge
5 out of 5
1/23/2018
The job was done on time and I appreciate that they cleaned the inside of my pickup . Joe well done
Martha L.
Vehicle Make : Kia
4 out of 5
1/20/2018
I had no idea about the detail work to be done, my brother passed away the last of October and now I have a niece with kidney failure, I take her sons to school 3 days a week and just have not been able to do anything with my car, I truly appreciate it and will let anyone I know that you do a marvelous job both inside and out. Thank you very much, and God bless you.
Deborah M.
Vehicle Make : Chrysler
5 out of 5
1/20/2018
I appreciate all the e-mails and updates. The work done was excellent as well as the service. Thank you.

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