Douglas V.
Vehicle Make : Ford
You were fast on repairs by 3 days prior to estimated time. My represenitive was very knowelegable and staright forward about repairs.
James C.
Vehicle Make : Toyota
When I was looking over the car I noticed a bolt in my tire. I told the person and he took the car in the back. Then I saw that they drove the car for a test drive. When the car came back I got inside and the seat belt wasn’t hooked up to the truck. How can that happen. Don’t you have a person to make sure everything is done like it should. When the person took the car for a test drive shouldn’t he had the seatbelt on. If he did he would of saw that the seat belt wasn’t hookup. And because he took it off of the lot. Why didn’t he have the seatbelt on. That’s illegal and should be look into.
Ronald A.
Vehicle Make : Toyota
Great friendly and helpful staff. True professional all around.
Francisco L.
Vehicle Make : Toyota
I was very satisfied with the whole experience. Great customer service, and awesome workmanship on my truck, cant even tell i had a small accident. Good job guys
Christopher L.
Vehicle Make : Honda
They kept me informed with the entire process and even had my car back to me better than ever in less time than was expected
Carolina C.
Vehicle Make : Nissan
I am completely satisfied with the work that was done on my vehicle and the time frame in which it got done. Jorge did an excellent job in keeping me up-to-date every step of the way. I will definitely recommend first certified collision to friends and family and will return myself if needed.
Tanya C.
Vehicle Make : Nissan
Jorge,
Call me and kept me up to date on the repairs. He heard my concerns and let me know what was going on the whole way.
Marcus F.
Vehicle Make : Ford
Always on top of things , waste no time in anything
Jorge L.
Vehicle Make : Jeep
I got a call that the vehicle was ready. I was there within 2 hours of the call. When I got there, I was asked for details on the vehicle. I then waited and waited as they found who had the paperwork. The vehicle was brought up but I had to wait until someone brought the paperwork up. Finally it was there and all I needed was to sign, check out the vehicle and go. Maybe the paperwork needs to be brought up front where clients come in when they are called to limit the wait time. Other than that, everything else was good
Hector E.
Vehicle Make : Honda
All the work on the vehicle was great. Very great job, thank you.
Louie C.
Vehicle Make : Volkswagen
Professional up to date notifications of my VW's work in progress. Jorge was most helpful @ givng me estimated time frame if completion as well as was able to reply to my inquiries. I would give this shop more business insurance claim or not. Thank you!
Fairway Landscape.
Vehicle Make : Ford
Marie Anacker did an excellent job. I drove back wondering if she could be the one handling all our jobs.
Humberto R.
Vehicle Make : Toyota
Merie was very professional and explained every step of our car repair, we could not ask for more. Thanks Merie
Samantha S.
Vehicle Make : Infiniti
Great service and prompt communication on the status of my vehicle!
Norman G.
Vehicle Make : Nissan
Very pleasant and seamless experience. Large facility with helpful staff to accommodate the repair process. Final completed job looked great!
Carol D.
Vehicle Make : Ford
Wonderful customer service, the woman who took care of me , Marie, went above and beyond for me. All of the people who handle my customer service were excellent. I can’t thank each and everyone enough, and especially Marie. Thank you all so much for your help through this stressful situation, and being on top of everything. You have five stars and more from me. So grateful and my car was perfect, better than I could have expected. You did an outstanding job, in every way. I highly recommend your company to anyone who needs your services. Thank you!!!
Shawn S.
Vehicle Make : Toyota
Very professional. Kept me posted on progress! Friendly & offered rental aswell.
**** C.
Vehicle Make : Lexus
Looks Great!
Juventino R.
Vehicle Make : Mazda
Third time I have required your service, overall great job attentive and professional
Karime H.
Vehicle Make : Ford
Hugo did a really good job keeping me up to date with my car. His customer service was great!
Social