Kim H.
Vehicle Make : Jeep
Dawn was extremely helpful in explaining what repairs would be performed as well as the anticipated timeline. Periodic updates via email and text kept me updated throughout. Very smooth process.
Susan S.
Vehicle Make : Chevrolet
Absolutely loved service and level of communication provided by Dawn and Jessica. They made a very unpleasant situation very pleasant! Thank you!
Linda D.
Vehicle Make : Chrysler
Excellent customer service highly recommend you
Kiernan M.
Vehicle Make : Jeep
The service at Faulkner was amazing. They made scheduling my appointments and dealing with insurance incredibly easy. I was kept informed of the status of my car throughout the entire process. The end result was a beautiful repair job!
Michael S.
Vehicle Make : Mitsubishi
Very professional team members. Quick answers to my questions and very helpful.
Adnan A.
Vehicle Make : Volkswagen
A great time. 10 over 10
Joann G.
Vehicle Make : Subaru
On a scale of one to ten, I would give them a ten plus
Lesa J.
Vehicle Make : Nissan
I REALLY appreciated receiving text messages throughout the entire process. The staff was friendly & professional. I will definitely recommend anyone I know in need of auto body work to Faulkner!
**** S.
Vehicle Make : Nissan
Terrific service!! Will recommend to everyone who needs body work!
David .
Vehicle Make : Mazda
Been coming here for years. Great work and friendly service.
Megan B.
Vehicle Make : Jeep
Loved the text message updates!
John S.
Vehicle Make : Honda
Dawn’s professionalism, depth of knowledge, graciousness and communication skill set has no equal in my experience. I will recommend her to everyone needing collision repairs.
Sincerely,
John S
Darrell S.
Vehicle Make : Toyota
The customer service was great. There was always daily updates of what was going on and tracking dates of production. I would highly recommend Faulkner to friends and family. Keep up the good work.
Cynthia P.
Vehicle Make : Scion
They were kind and professional and did a fantastic repair job on my car. The communication was great!
Theresa K.
Vehicle Make : Honda
Thank you for making this repair easy. I appreciated all of the clear communication. Plus everything was completed a few days early! Thank you!
Daniel O.
Vehicle Make : Ford
Excellent service. The text program was great with updates and occasionally Dawn from the office would send personalized text messages too. The office manager, I believe his name was Ryan (I apologize if that is wrong he had a beard) he was beyond nice and helpful. I would recommend this office 100% of the time to anyone having to go through this.
Heather V.
Vehicle Make : Honda
I really loved and appreciated all the updates on the progress of my car! The staff were all super nice and friendly and my car was done sooner than expected! Overall fantastic experience and I would recommend them to anyone needing work on their car.
Monica S.
Vehicle Make : Honda
They were spectacular! Everyone there is really friendly and it’s like I was family. They called Enterprise for me when I got there so that they can come and get me. It’s the little things that they did that made a huge difference. If I ever need anything done for my car or anyone I know I will absolutely tell them to go to Faulkner.
Pamela N.
Vehicle Make : Infiniti
Car looks beautiful.
Thanks
Pamela N
Gail H.
Vehicle Make : Subaru
The work on my car was completed on 10/2/18,
several days earlier than I expected. I was very
pleased with the service and the clean condition
In which the car was returned.
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