Body Shop

Real Reviews From Verified Customers

Karl S.
Vehicle Make : Jeep
4 out of 5
8/25/2015
Thank you for getting the car fixed on time
Chris M.
Vehicle Make : Mazda
5 out of 5
8/17/2015
Everyone was great!
Rachael B.
Vehicle Make : Mazda
5 out of 5
8/8/2015
Excellent team and easy as pie to work with.
Jeremy M.
Vehicle Make : Kia
1 out of 5
8/1/2015
My car came back with crooked bumpers, pitted and dripping paint and the wrong paint color just to name a few things. This is beyond unacceptable. It's down right sub par work that Faulkner Collision should be embarrassed to have their name associated with. I have pictures to prove all of the unacceptable work that was completed.
David S.
Vehicle Make : BMW
2 out of 5
7/14/2015
Showed issue with paint no matching. Frank, sent out manager Rob Ragukas who saw the issue and will set up for tthe rework. Rob's professionalism and great attitude was refreshing and makes me feel hopeful that will be repaired correctly.
Christina Y.
Vehicle Make : Subaru
5 out of 5
6/17/2015
Everyone was fantastic!! Great service!!
David T.
Vehicle Make : Kia
4 out of 5
6/14/2015
Your staff is awsome
Fatima R.
Vehicle Make : Honda
1 out of 5
4/27/2015
Faulkner collision center did not repair my vehicle as it was prior to being struck while parked. The front left bumper is not properly attached. I complained and they asked me to bring the car back and I had to get a rental all for nothing because there are scratches were there never were and the bumper is still not in correctly. I am beyond frustrated. Bob said it would be taken care of and it wasn't. This vehicle is a lease and now I will be responsible for the incorrect work done at Faulkner. I am beyond disappointed and will leave my feedback on yelp.
Kasheena M.
Vehicle Make : Chrysler
4 out of 5
4/16/2015
I LOVE IT !! IT LOOKS BETTER THAN HOW I BROUGHT THE CAR IT LOOK BEAUTIFUL AND NEW !
Virginia Lee.
Vehicle Make : Honda
5 out of 5
4/14/2015
everything was perfect. Gini Illick
Patricia Legath.
Vehicle Make : Chevrolet
1 out of 5
3/13/2015
Tom at Faulkners called us at 4:50 on Friday and told us to come get our car. I live 30 min. away! Then he told my husband that he closed at 5 and was closed until Monday!That got me VERY UP-SET BECAUSE IT WAS COSTING ME 16.00 A DAY FOR THE RENTAL. Patricia Legath Gidosh
Meghan K.
Vehicle Make : Mercedes
5 out of 5
3/12/2015
My car looks great! Thanks so much
Mark D.
Vehicle Make : Subaru
5 out of 5
2/27/2015
Taken care of from start to finish. Orlando, Frank and the crew did a great job. You guys rock!
Amanda S.
Vehicle Make : Volkswagen
4 out of 5
2/5/2015
Friendly and speedy service. My car looks like new and the guys were extremely helpful when they replaced a brake light for me before I left the garage. Thank you all so much for your hard work!
Patrick C.
Vehicle Make : Toyota
1 out of 5
1/19/2015
8 days turned into 18 days. Told me the van was done, picked it up and drove home. Tried the door at home and it wouldn't close. No one had even checked before they gave it to me. Had to drive back and return it. There is also a question of a gasket on the door. Frank says it looks like wear to him. I never saw this wear before and he didn't point it out when looking at it before the work was done. None of the pictures that he took show the area. None of the other doors show any wear and the door that they worked on is hardly ever used. So, that seems very odd to me that the only door to show this "wear" would be a door that isn't used and other nothing.
**** V.
Vehicle Make : Volkswagen
5 out of 5
1/6/2015
excellent job!
Eric A.
Vehicle Make : Toyota
5 out of 5
12/12/2014
Very professional, and courteous. The repair was complected in a timely manner. All question I had were answered. The Staff was extremely helpful.
Mark S.
Vehicle Make : Scion
4 out of 5
11/15/2014
Awesome job couldn't even notice the front prior to what it was during the accident really nice job guys !!!
Hannah G.
Vehicle Make : Honda
1 out of 5
10/28/2014
I had to take my car back and get it fixed again :( they paid for rental but I miss my car

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