Lamont B.
Vehicle Make : Kia
NA
Michael G.
Vehicle Make : Nissan
Very well, done in a timely manner!
Daniel And.
Vehicle Make : Suzuki
Not calling to update me until 4 days after the original completion date. My car was supposed to be done today by 5pm. No Message no call, but finally an email about 6pm saying my car is done and has been picked up. Well it hasn't been picked up. I will call tomorrow and talk to Dan about this poor performance.
This is unacceptable.
Laura S.
Vehicle Make : Ford
I have yet to pick up my vehicle
Greg K.
Vehicle Make : Ford
I was kept well informed throughout the process. There is a small issue that was identified, but Dan is aware of this and is working to resolve it.
Richard M.
Vehicle Make : Subaru
This is the second time I've brought my care to Faulkner. I'm very meticulous when it comes to my vehicles, and I trust Faulkner more than anybody else to restore my car to tip top shape. Excellent work, excellent customer service, fantastic experience.
Michael G.
Vehicle Make : Jeep
Took care of everything quicker than expected. Thank you for making the process as easy and painless as possible.
William S.
Vehicle Make : Nissan
I am very pleased with my car. Thank you for fixing my car.
Ariane S.
Vehicle Make : Nissan
Very friendly and informative. Communicated throughout the process.
Ann L.
Vehicle Make : Volkswagen
All of the details were handled ably by Dan. All aspects of working with Faulkner Collision went smoothly. Hopefully I won't have a need to use Faulkner again, but I wouldn't hesitate to do business with them again if the need arose.
Also Beth, the receptionist, was a plus in how professionally and courteously she treated customers. Her sense of humor was appreciated.
Christopher B.
Vehicle Make : Subaru
Solid workmanship, good communication on status
Richard M.
Vehicle Make : Subaru
I couldn't believe how quick and easy Faulkner made the process. Very friendly staff, very accommodating. Getting my car rear ended was not the best experience, but I must say Faulkner made it a very easy and pleasant process to get my car fixed. Special thanks to Dan and Bess (or Beth? The very nice lady at the front desk). The new bumper looks fantastic and I could not be happier with the quality of work done. A+, highly recommend.
Lawrence M.
Vehicle Make : Fiat
Thanks for repairing my car. The whole process was convenient and trouble free. And you cleaned my car. Amazing.
Mary T.
Vehicle Make : Toyota
The work on the car is beautiful very professional and I could not be happier thank you
Michael W.
Vehicle Make : Nissan
kept me informed about the status of my car.
Robert S.
Vehicle Make : Subaru
The team at Faulkner was very attentive and pro-active with calling to make sure that I knew what was taking place with my car and repairs. The team explained to me exactly what needed to be done to repair the car; and was very personable which put me at ease.(for I was a little nervous about the whole situation). The person on the team who looked at the car and told me about the insurance (Dan ?) was very professional and personable.
Jeff S.
Vehicle Make : Nissan
looks great!!
Regina R.
Vehicle Make : Lexus
Very professional and made it easy to complete this experience.
Peter S.
Vehicle Make : Dodge
They were very thorough and very kind.
William S.
Vehicle Make : Chrysler
They did a great job on car.
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