Jennifer K.
Vehicle Make : Toyota
To get the appointment it took 5 phone calls and a call to my insurance company. No one ever called me back- I ended up finally getting someone on the phone. People on the office have poor customer service skills.
I’m happy with the repair- but I would not recommend business because of lousy customer service.
Mikhail T.
Vehicle Make : Toyota
Lauren is super professional! The labor was done very well. My car looks like brand new. And was clean inside after the work was finished! Thank you
George D.
Vehicle Make : Subaru
I was informed by the estimator I worked with on my claim that my vehicle would be vacuumed and washed upon picking it up. When I picked up my car, the inside had been taken care of, but the exterior was filthy. There is tape residue on the rear of the driver side I guess from where they had it taped for paint. I noticed a lot of swirl/scratch marks in the paint on the top hatch at the rear of the car. I am unhappy. This is a brand new vehicle. It is a 2019.
Dave P.
Vehicle Make : Toyota
They were great from start to finish Surprised me by having it finished ahead of time I am a 30 year customer and they are the best. Great place great people
Cindy C.
Vehicle Make : Chevrolet
Car was ready 12 days early! Unheard of, but so appreciated!
John was great to deal with! Thanks again
William .
Vehicle Make : Toyota
Good and fast
Elissa K.
Vehicle Make : Pontiac
Excellent service!! And the repairs are perfect. A pleasure to deal with your company.
Robert E.
Vehicle Make : Jeep
Job well done. Very satisfied with the workm ship on my Jeep.. kept me fully informed about my jeep. Kept sending text to me about the work being done and that parts that had to be ordered and parts they were waiting for.. Everyone was very nice and friendly. I had a very good experience with Collision Dept. Faulkner/ Toyota thank you for job well done and a satisfied customer!!
Paulina M.
Vehicle Make : Toyota
Great service
John S.
Vehicle Make : Cadillac
Greg and the staff met all our expectations
John S
Chastiti F.
Vehicle Make : Lexus
Awesome Job! Thank you!!
Vincy B.
Vehicle Make : Toyota
Time period and customer service needs to Improve
John D.
Vehicle Make : Chevrolet
Everyone worked as a team to get our car fixed and back to us..the communication was great, we were aware of every step of the repair.
Ernesto H.
Vehicle Make : Hyundai
All I can say is the 3 young ladies that I work with Where very very professional the two young ladies at the front desk that help me with my paperwork to the young lady that took the pictures of my vehicle were awesome if you were to ask me to rank them **** being the worst 10 being the best they will get 10 all across the board
Cody C.
Vehicle Make : Honda
Perfect paint match
Maurice M.
Vehicle Make : Toyota
I call them and left a voicemail the passenger rear door bottom panel doesn’t look to be put on right and doesn’t look like the rest of the other panel on the car I’m going to call again to see about getting this issue fix.
Matthew K.
Vehicle Make : Toyota
I’m always happy with the timely service. Prompt and reliable
Robert B.
Vehicle Make : Hyundai
Gregg and his team did a great job on my vehicle. I like the way he informed me on a daily basis on how my vehicle was progressing. I would recommend this team to everyone they need some work done to their vehicle.
Susan S.
Vehicle Make : Nissan
They were wonderful to deal with!!! Perfect service!!!
Brian W.
Vehicle Make : Cadillac
Great service very fast
Social