Chandler's Collision Center

Very satisfied with everything and I especially appreciated the text updates.

I was happy to hear about the progress. Your location was very safe, and staff professional. My car looks great. You also did an amazing job of cleaning my car. Highly recommended!

The service was prompt and finished earlier than expected

100 percent satisfied

The team was very professional and offered great insight regarding my repairs. Really appreciated the extra touch of my car being cleaned!!! Will definitely come back and my husband is considering having some bumper work done there soon.

I brought my car in with a working front camera and left with one that doesn't work at all. Now I have to drive 45 min back to Columbia and wait while they look at it again after having it for a week.

Polite, friendly staff. Work was done well & completed on time.

I've worked in the automotive business for 11 years and trained on how to spot body work. My car was backed into when i was parked at home so i had to go through the guys insurance. I picked Chandlers because it was closest and after i went there i found out they are quite good at what they do. Customer service was prompt and excellent, better than any dealership i have ever worked at in speed and accuracy. The work done on my car was flawless. If i did not know that my door had been replaced i would have never figured it out with everyday use. Even tell tale signs of a panel being painted were so minimal it would be easy to miss. Overall excellent job and i would go there again for any body work even over any dealers or body shops i work with.

The continual status updates were appreciated, as well as the great customer service. When I picked up my car, I was impressed that it was cleaner than what it had been when I dropped it off. Thank you for a job well done!

Very good with timing to repair my car and I appreciate that it was vacuumed and washed! Stacie and Tommy were the ones who helped me when I was there and they were wonderful to work with. Overall I am very impressed with the service I received!

I was notified Thursday, May 26th that my vehicle was complete and ready for pickup. Once within 10 feet of the vehicle it was obvious the work was incomplete. The front passenger side fender was sticking out and wasn't flush with the side skirt. There was over spray on virtually every panel of the car. I expressed my complaints, stating it was incomplete. Because it was close to closing time, They pulled it in very fast to "finish the job." Again, the car was still incomplete, as they only fixed the fender issue. I felt pressured to take the car and go, even though I wasn't satisfied, as it was close to closing time. When pulling away and into a parking lot across the street, I was baffled by how much overspray I found. I pulled back into Chandlers and saw an employee locking up. I showed him the overspray and he simply said "come back when you have time." I came back the next morning as soon as the shop opened. They took the car and extended my rental for another day. After recieving the car back for the third time on Fridayl, May 27th, there is still overspray to be found on the car.

I think there is an area that was accidentally sprayed or buffed away. I thought it would rub off but I haven't been able to get this weird film off. I didn't notice it until I opened (my daughter's) door. It's kind of inside the door Jam area...

They kept me updated about my car at all times! Very professional! Thank you!

Great service and the staff was very friendly. Went beyond expectations in repairing my vehicle! Amazing place!

Heather was awesome. Give her a raise, bonus or both.

Everything about the process was seamless and painless...from being contacted once the truck was towed and arrived at your shop, to frequent updates about the work in progress, and finally to your courteous staff (mostly with Heather). The truck looks great--thanks for a job well done! Lisa Rados

Everyone was really helpful and kept me updated regarding the status of my car!

It will be helpful to remind the customer about the deductible before their vehicle is ready for pick up. Thanks

The employees work like a well oiled machine and I like that ! I also like the fact how the enterprise auto rental works closely with Chandlers. Thank you very much for your service.

Excellent customer care well beyond any other body shop I have ever experienced