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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 180 reviews 84%
4 star 17 reviews 8%
3 star 9 reviews 4%
2 star 3 reviews 1%
1 star 5 reviews 2%
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(All Vehicle Makes)
Jaton K.
Vehicle Make : FORD
4 out of 5
10/22/2019
Alan has the best customer service I have experienced in a long time! He was overall just a great person, I am glad I chose fix auto fox valley in st. charles. I couldnt be happier! I am so happy to have my car back & it looks amazing.
Laura T.
Vehicle Make : MINI
5 out of 5
9/20/2019
Great results with fantastic customer service! We appreciate the follow-up calls during the repair process, and the cost was less than I expected. Very happy with Fix Auto Fox Valley. I will recommend your business to others!
MR .
Vehicle Make : CADILLAC
5 out of 5
9/7/2019
Amazing Facility and Excellent Service. Friendly Atmosphere and a Wonderful Team and Staff. I recommend highly. Dominic
Abhishek S.
Vehicle Make : HONDA
5 out of 5
7/16/2019
This place is absolutely amazing! You all truly went above and beyond anything I ever expected. I will truly never take my car anywhere else!!
CHARLES B.
Vehicle Make : NISSAN
4 out of 5
6/9/2019
The Fix Auto Fox Valley Team did a great job as always. I have been a car enthusiast since I was very young. The Fox Valley team has always exceeded expectations. I am very picky and can detect flaws in paint and body work very easily. Fox Valley is always very high quality and never disappoints. The job always exceeds expectation. For me to say that is a very big compliment. It is the best Body Shop in the entire area. They are very customer focused and easy to work with. I give them my Highest Recommenadation.
Joseph S.
Vehicle Make : Subaru
4 out of 5
5/2/2019
Tony did a great job keeping me updated on the status of the repairs and issues concerning factory parts vs knock off. I appreciated his making sure that the new bumper had the proper fit. I will recommend your business to friends and family and will be a repeat customer should the need arise in the future. Tony and the rest of the staff are very professional and customer friendly!
Bill W.
Vehicle Make : Cadillac
5 out of 5
4/19/2019
Excellent work,,no doubt about it.
Camille W.
Vehicle Make : Mitsubishi
4 out of 5
4/5/2019
I had such s lovely experience with fix auto! They kept me updated the whole time and were very efficient. They have a shop dog that is TOO cute that you can hang out with while you wait and when my service was complete I was given the choice between Girl Scout cookies or popcorn as a take home treat! My car looks great and the service was awesome! Thank you!
Jamie P.
Vehicle Make : GMC
5 out of 5
3/28/2019
Extremely pleased and happy with the service we received. Would highly recommend them to anyone!
Ruth D.
Vehicle Make : Toyota
4 out of 5
3/9/2019
Fix Auto was a pleasure to work with. But these texts were not accurate. They said the car was ready at 4:00 on Thursday. It was not. Apparently these texts don’t come from Fix Auto. It is better to have zero texts than incorrect texts.
Elizabeth A.
Vehicle Make : Toyota
5 out of 5
3/7/2019
Very nice staff and like the updates given
Barbara M.
Vehicle Make : Toyota
4 out of 5
3/3/2019
Larry was very helpful in describing the work to be done and the amount of time that it would take....our car was done on time and looks great. Linda was very friendly in calling to let me know when to pick the car up and was very helpful in getting all the paperwork organized.
Basil S.
Vehicle Make : Volkswagen
5 out of 5
3/2/2019
Very good experience
Greg S.
Vehicle Make : Volkswagen
5 out of 5
3/1/2019
I was satisfied and treated well.
Joe L.
Vehicle Make : Hyundai
5 out of 5
2/25/2019
Thank you- great work!! Super nice & fast getting my car back
Peter S.
Vehicle Make : Volkswagen
5 out of 5
2/23/2019
Excellent customer service. Being kept up-to-date with the repair status is very important to me. The repair was done in a timely manner and completed as promised.
Davd B.
Vehicle Make : Dodge
5 out of 5
2/21/2019
Car looked Great. Larry was awesome. Great job by all.
Candy H.
Vehicle Make : Subaru
5 out of 5
2/21/2019
Very responsive friendly and attentive
Erin M.
Vehicle Make : Honda
4 out of 5
2/8/2019
My car is as good as new and it was complete a day and a half ahead of schedule. Thank you all so much!
Steve H.
Vehicle Make : Ford
4 out of 5
1/26/2019
They did a great job as I have in the past matched paint and gaps the staff is professional and friendly would definitely recommend

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