Fix Auto Santa Clara

Continue to maintain high quality services.

The repair was completed in a timely manner, scheduling was easy, coordination with the insurance company and the car rental agency were smooth and painless. I am very pleased.

Very professional. Well done. Thank you.

Excellent work overall.

Great work and friendly staff. !!

The car was fixed pretty good. I am very satisfied.

Excellent customer service, quick and well done repairs. The whole process was seamless. Thank you to all your staff for making this happen!

Javier is not truthful about what I shared with him about the damage to my car when I first brought the car in for estimate. I called the insurance company to explain the situation. I am not picking up the car until when the car is finished. I am not happy about your service and of course will never recommend your shop.

Great and fast service

I was disappointed that the tech did not clean the floor mat and the dirty handmarks were at the door. I have to clean it and it is not going away. I've spoken to Javier about it. Whoever step in my floor mat to please let him know to clean after the repair.

I am very satisfied with the service received from fix auto.

I’m extremely satisfied with the service and surely will come back again if I need body repairs.

The repair looks fantastic, and it was fixed pretty quick, but when I touched the right bumper, it was floppy. A 10-second investigation revealed that the inner bumper was not reinstalled on the right side. The bumper cover is literally attached to nothing. Now I have to take more time out of work to bring my car back in and have you rent me another car for however long it takes to fix it properly.

I was really amazed on the great job you guys did on my car, it looks almost brand new and I am also pleased that it was washed, I was actually planning on washing it over the weekend.

Hi everybody! I am happy to share my opinion about your job. ****. Kindness : All the staff is kind when helping over the telephone or in person. I could feel that it was not only about the business, but about helping the customer. I felt valued as a customer. 2. Professionalism: I never had a doubt about everyone being knowledgeable of what they were doing. The five people that I had the opportunity to interact with are well prepared to answer any questions about the paperwork, the process of the repair or other miscellaneous questions. 3.Time: I visited 3 different shops before making the decision to work with you. When I asked them about the time the repair would take I could see the expected time for the repair was artificially elongated. That did not happened with Fix Auto. I was posted on the progress of the repair and the car was fixed on a reasonable amount of time. I would like to thank everybody by name, but my memory does not help me with that, so Javier, lady at the office room on the left, white gentleman who is everywhere, and the technicians that helped with my car THANK YOU A LOT. YOU DID A GREAT JOB! BLESSINGS!

Thanks for the job well done and on time.

Very professional & timely service.

Though we had some issues along the way; in part my fault - this is a standup group. The work is good and the team delivered a successful experience / results; all quite professional. I will be back to get additional work done on another vehicle. Thank you, Sheldon, Javier and I’m sorry I don’t know your name, but the super nice guy who buffed out a couple areas before I left. Well done!

Great communication, friendly and professional staff and great work!

Good job!