Fix Auto Lemon Grove

First-the crew at Fix Auto were all very very cordial,courteous, and extremely professional! My car was repaired when they said it would be done; and they did excellent work. The best work I’ve ever seen. My car looks brand new-I am 100% satisfied!!! I highly recommend Fix Auto to all my family and friends.

Excellent customer service/

Fix Auto was very accommodating with my crazy schedule. They were professional at all times and I really appreciate the communication (phone calls and text message updates) on a regular basis throughout the week my car was in their shop!

My brand new vehicle was in for repair because of an accident. After two weeks, I was notified that my vehicle was ready to be picked up. I dropped off my rental car which was being covered by insurance with a full tank of gas. Upon inspecting my vehicle at Fix Auto, I noticed that the GMC logo was missing and the bumper, which was repaired and painted, had three paint chips, and the driver door handle paint was scratched (this area was not part of the damage caused by the accident). Clearly no one did a visual inspection of the work done on my vehicle. Boxes and parts were also left inside of my vehicle. After bringing these issues to an employee's attention, I left my vehicle to be repaired yet again and went back to Enterprise rental. I was not able to get back into the SUV rental I had initially and was put in a small, compact rental since this apparently was all Fix Auto would cover. I should have been given a more comparable vehicle to my own and especially due to the inconvenience and oversight on Fix Auto's behalf. When I picked up my vehicle from Fix Auto the second time, we discovered that the rear windshield wiper had been put back on upside down. More diligence and care needs to be put on the quality of work. This ordeal was a huge inconvenience to me as I had to miss work to deal with these issues and not acceptable.

Thank you for such an amazing job!

Rachel at the front desk was very professional and informative. All the staff was kind and courteous. James was very helpful in walking me through the repairs. This was one of the best experiences I’ve had at a repair facility.

Took longer than I expected, but the quality of work appears to have been worth the wait.

You were very clear about everything you were doing, was great keeping updated on the progress. It was a very unstressful experience

My overall experience with Fix Auto was very positive. The employees were very attentive, courteous, efficient, and polite. I am satisfied with repair work done on my car and would use the company again.

Excellent service and very professional staff.If needed, I would return again.

Great job they did

Great customer service.

10/10

Fix auto did an exceptional job fixing my car after it was vandalized. Thank you! Fix auto could not have done a better job !!! I am more than pleased with my vehicle they really did go above and beyond and provided amazing customer service! Thank you once again!

The personnel are always friendly and helpful and I really appreciate it. You can tell they are genuine and really care about their customers.

My car was finished way before its due date. I loved the way my car looked like new. The receptionist was so nice, and the texts kept me up to date

I come from a family background of auto repair and body shops. Fix Auto - Lemon Grove exceeded my expectations by a wide margin. I can confidently recommend them.

The team was great from start to finish. Kept me informed through the whole process and even got it to me early. Thanks

Great service, it was obvious that everyone was experienced and knew exactly what needed to be done. I’d be happy to recommend this service to anyone.

You guys had my car done early, it looked awesome, and the communication could not have been better. I absolutely loved the text updates! All the staff was super nice, especially the girl that works in the front. Thank you to all your staff for making this unfortunate event into a nice experience. Hopefully, i won’t have to come back! But if me or any of my friends or family are in need of any repairs i will definitely recommend Fix. Thank you again for your amazing service!