Shortline Automotive

I was very happy with the fender repair! That part was flawless. However, I was a little disappointed the car was not completely inspected before I picked up my vehicle. I discovered what appeared to be blow back paint on my rear bumper. I thought this was sloppy. I'm happy to say I returned to the shop, and my rear bumper was buffed out, and the paint was removed.

Luis was awesome and helped me every step of the way. I’m so grateful for everyone’s kindness and patience throughout the process—and, of course, to have my Subaru fixed!

Always happy with the staff at Subaru. Everyone seems to be will to help and go that extra step

Staff was friendly throughout the process. Work was completed on time and was perfect. Reasonable price compared to other body shops. Detail staff was amazing!

Thank you!

Thank you!

Quick service

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Great experience! The service team did a great job taking care of me and I'm super happy.

Everyone was polite and knowledgeable. The entire repair was handled quickly and professionally.

Complete lack of communication by the shop. The original estimated time for repairs was one week and it took 3 months. The GM wouldn’t return my calls for weeks. Completely unprofessional. Multiple times told me my vehicle was finished then when on pickup my vehicle was either not even at the lot or not finished. They continuously jacked up the amount needed for the vehicle aster the estimate for damages and wouldn’t say anything for weeks what the money was for. Worst auto shop I have ever been to. Would not recommend to anyone.

The communication from Alex and everyone I spoke to was accurate and straightforward. Even though my car ended up being a total loss, I would definitely bring my new car here if it needed work.