Sybil R.
Vehicle Make : Mercedes
You did a great job on the car. My issue is the total time it took and the lack of communication / updates. I was originally told it would only take four days. I brought it in on Monday morning (6/13) and fully expected it to be completed on Thursday (6/16). I called on Thursday (6/16) and told it would be ready on Saturday (6/18). I called on Saturday (6/18) and told it would be ready on Tuesday (6/21). I called on Tuesday (6/21) and told it would be ready on Friday (6/24). I called on Friday (6/24) and told it would finally be ready by Tuesday (6/28). I understand that emergencies and other priorities come up but I instead of giving me an accurate estimate to completion, it felt like I was just being fed a story every time I called for an update.
Jacqueline M.
Vehicle Make : Nissan
Ready exactly when you said it would be
Aaron S.
Vehicle Make : Lexus
I am still waiting for my receipt so i no what what work yall did, and how much it costs.
Judith G.
Vehicle Make : Lexus
Excellent knowledgeable professional and friendly!!!
**** B.
Vehicle Make : Buick
Excellent excellent excellent once again you guys have performed to the highest standards we thank you from hccc Security Department Hudson County Community College great job guys we appreciate the service
**** B
Zeb C.
Vehicle Make : Dodge
The service could have been better.the truck have scatches that was not there before it went in shop. However bodywork that was done on truck is very good.
Alfonso C.
Vehicle Make : Honda
East Coast always have great service and hospitality they know how to fix/repair
Your cars without hurting your pockets...
Mike is the best a A++ Rep for East Coast... A+...
Thanks again as always
Alphonso C
Ahmed A.
Vehicle Make : Hyundai
Thank you for an expectional service. John did an excellent job with the repairs. I will definitely recommend him to my friends and family.
Adetola T.
Vehicle Make : Honda
Wonderful customer service. Thanks
Deborah F.
Vehicle Make : Infiniti
East Coast did an excellent job with the repair of my vehicle. I was quite happy.
Joe H.
Vehicle Make : Hyundai
The customer service i received from East Coast collision was tremendous.. I would recommend this body shop to anyone..
Abdulmalik A.
Vehicle Make : Toyota
Fender looks good but the inside of the car smells like oil. Could you please get the car detailed? I already tried to vacuum but that did not help with the smell.
Jose A.
Vehicle Make : BMW
Right on time than exelent service
Christopher F.
Vehicle Make : Infiniti
You guys did a great job repairing my car. It looks like nothing ever happened to it. You provided great service and got the job done quickly to minimize any inconvenience to me. You communicated clearly and kept me informed every step of the way, I knew what to expect and you delivered. But most of all you are a bunch of good people who care about your work and your customers. While I would rather not need a collision repair shop, if I do in the future I won't hesitate to use you again, and I won't shop around. Lastly, I would happily recommend you to my friends and family. Thank you.
Brenda G.
Vehicle Make : Chevrolet
I am totally stoked... I had my car within 4 days and love it... I want to thank everyone involved in making this the most exciting experience ever... I will definitely recommend you to all my family and friends...
Gambino D.
Vehicle Make : Chevrolet
Great service and a very friendly staff. Great communication also.
Gabriel R.
Vehicle Make : Infiniti
Wonderfully responsive and highest quality of service. A real pleasure to deal with.
Francis B.
Vehicle Make : Chevrolet
I am extremely satisfied with the work you guys did on my truck, the paint actually looks better then the factory finish!
Thanks again
Frank
Bogdan G.
Vehicle Make : Ford
Adam was very helpful when we dropped the truck off and explained everything to us in detail so we knew exactly what to expect. We received text updates on the repairs and phone calls keeping us informed on how the work was going. When we went to pick it up this morning the owner was very friendly. The repairs on our truck made it look like the accident never happened! We are satisfied with the work that was done and the excellent service we received!
Thank you guys again for **** great work, you will be highly recommended by us.
Mike
Antonio T.
Vehicle Make : Mazda
Happily Satisfied, completion was on time, very clean in & out of d car, repaired parts is nicely done. Excellent job.
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