New Design Auto Body, Inc.

Work was done in less time than projected. Good work, friendly staff. I would definitely recommend this shop.

Incredible job! We were very pleased with the service, speed of the repair, communication via email and phone, and the finished product. The car was so clean and in great shape when we picked it up. And we really appreciated having the repairs explained in person. One of the best experiences we have ever had with any car repair issue, and we could not recommend the team more highly. Thank you so much!

Extremely professional and personable as well. I was very happy and pleased with my experience there. I will recommend them to my friends and family!

outstanding!

Went above and beyond. Came in on Saturday to complete work

My car baby looks good ad new! And thank you for cleaning her up too! My car and I are ecstatic with the service and especially the kind friendly helpful staff at New Design! Thank you all!!

gave the impression car would be fixed on the 26th of january. had gotten 3 e-mails saying it should be ready for pick-up at 4pm on the 26th. i called enterprise rent a car on the 25th to tell them i'd be returning the rental & would need a ride to New Design Auto Body on the 26th. when i didn't hear from NDAB I called them at ****:30 pm on the 26th & was told they were painting it. they told me to call back the following monday. i called mon. they said they were painting it. call back tuesday - i did was told they still had wheel alignment to do. call back weds i did was finishing wheel alignment & would be final inspection ready by 5 pm, they called me 4:55 pm drivers window didn't work. they called me on thurs at 2 pm car was ready. I shouldn't have had to call everyday to hear why it wasn't ready. rescheduled two drs appointments. finally lost my patience. Roy Griest

First you all sent me a survey when I haven’t even received my vehicle yet. I haven’t been kept abreast of the status of my vehicle. The completion date has changed several times but I had to call New Design to find out this information. During my last contact ****/30/18 I was informed that my car would be ready ****/31; however my car is not ready and no one from New Design contacted me today to inform me that my vehicle repair would not be completed today. I’m paying additional money for insurance for my rental car because my vehicle repair was not completed on original completion date and again it is still not complete. When will my vehicle repair be complete?

I appreciate the daily status updates and the detailed overview of the repairs after completion. I will be sure to recommend new design to others! Thank you!

The technician who inspected my car when I brought it to was most professional and he did the same when I picked up my car. Will recommend to friends and family

I appreciate being updated regularly about the status of my repairs. I felt extremely informed throughout the entire process. I am extremely satisfied with the outcome. Having a warranty that covers the repairs contributes greatly to my level of satisfaction.

I really satisfied with my car. At the end of the day when I was there, one of your coworker explained me every thing about it so the bumper you did is better than the original one. I mean you put supporter (barrier) that is the best thing. I got my inside car cleaned .I really appreciate all of you . you are just like your name!!!!!

I appreciate the honesty with which everyone dealt with me and keeping me informed of the repair status of my vehicle.

Thank you J.R. Frank and Nicole for your assistance during these past 5 weeks of getting my car back to almost new. I appreciate your customer service and professional expertise. Be well. Happy Holidays. Stephanie A. Robinson

Customer service is great! I received calls every few days with a status update. They returned my car clean on the inside and outside and explained the repairs. I would recommend their services.

Great job..thank you

we are very satisfied with the repair and service.

Received it earlier than expected. Great experience

Very professional costumer service is great and technicians are a 100%deficated to provide a job well done

This company has always taken care of me from the very first day I was introduced to them. Anytime I have a repair done on my car from NEW DESIGN AUTO BODY, INC. My vehicle always come back in tip top shape like the day I purchased it. I appreciate the entire staff because it all start from the customer service & communication & these guys have it on lock. Thank you, you are appreciated.