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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 686 reviews 81%
4 star 10 reviews 1%
3 star 41 reviews 5%
2 star 34 reviews 4%
1 star 78 reviews 9%
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(All Vehicle Makes)
Marilyn F.
Vehicle Make : Chrysler
5 out of 5
7/7/2016
Very fast, friendly, good qork
Rosa I.
Vehicle Make : Nissan
5 out of 5
7/3/2016
It was an awesome job, thank you all very much.
Bobby T.
Vehicle Make : Jaguar
1 out of 5
7/3/2016
Repairs were not completed. Only body repairs were done, but not done completely...e.g., replaced headlight and signal light but left out bulbs. Left off chrome around headlight. Mechanical issues were ignored despite several phine calls allerting Cubbage mgr snd Geici sdjustet about them. Did not address front end alignment or steering problems that resulted from collision despite many calls ahead of time before pick up to make sure this work was done. NO QUALITY CHECK WAS DONE. If it was, the employee needs to be fired! When picked up, Geico representative was gone and I was told that if I wanted to rent a car to use while repairs were done or assessed to be done, I would have to pay out of pocket. Car is unsafe to drive.
Janet A.
Vehicle Make : Toyota
5 out of 5
7/2/2016
I have never had a better experience. A car wreck is a traumatic experience. But everyone at the repair shop, the Geico rep and The Enterprise rep were phenomenal. I hope that I never have to experience that again, however if I do, I will not go anyplace else. Thank you to all of you for turning a bad experience into a great one!
Kent P.
Vehicle Make : Infiniti
3 out of 5
7/2/2016
The repairs took twice as long as they said it would.
Andrew A.
Vehicle Make : Audi
1 out of 5
6/28/2016
Delay was not communicated to me on Saturday Damage to vehicle during repair caused the delay Rep didnt come back to me about the delay on Saturday- I had to chase them Staff very friendly and helpful throughout No need to respond
Brittany P.
Vehicle Make : Infiniti
5 out of 5
6/26/2016
Great customer service! Fast return time.
Myrteal G.
Vehicle Make : Toyota
5 out of 5
6/26/2016
Cubbuge was great. Excellent from beginning to end.
James A.
Vehicle Make : Honda
5 out of 5
6/23/2016
I'm satisfied with the overall professionalism with which my case was handled and settled.
Christine M.
Vehicle Make : Mitsubishi
5 out of 5
6/17/2016
My car looks great. You finished the job quickly. I was able to rent a car at the same location which was super convenient. Thank you!
Welton C.
Vehicle Make : Toyota
5 out of 5
6/17/2016
A job well done!!
Vivian B.
Vehicle Make : Chevrolet
5 out of 5
6/15/2016
Awsome
Edith C.
Vehicle Make : Chevrolet
5 out of 5
6/14/2016
Very good job quick and quality work
James C.
Vehicle Make : Toyota
3 out of 5
6/11/2016
Craftsmanship = A+ I would recommend adjusting your workflow procedure on COMMERCIAL GEICO claims. If I am contacted to pick-up **** of my fleet vehicles but you are unable to give it to me because you cannot confirm payment with PERSONAL GEICO claims, then I have a problem. 2 claims ago I had to pay In-full and wait to get refunded from your shop because Geico commercial & personal aren't connected. If you could request payment on the claim as soon as you have a firm dollar amount needed, that may eliminate the delay on pick-up. Cubbage = A+ Geico = D-
Michael L.
Vehicle Make : Chevrolet
5 out of 5
6/9/2016
Thank you very much for your good work.
Kenneth D.
Vehicle Make : Ford
5 out of 5
6/8/2016
Good service and friendly people.
Timothy J.
Vehicle Make : Mercedes
1 out of 5
6/7/2016
Lift gate is not working properly. Paint tape lines are visible and painting looks uneven. Interior was not cleared of possible air bag powder. Still inspecting.
Barbara F.
Vehicle Make : Nissan
5 out of 5
6/5/2016
They were efficient and timely
Athena D.
Vehicle Make : Mitsubishi
5 out of 5
6/1/2016
My car looked great! Thank you
Ulyana G.
Vehicle Make : Volkswagen
5 out of 5
5/31/2016
I'm completely satisfied. Very professional people and excellent service! Thank you very much!

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