Body Shop

Real Reviews From Verified Customers

Cynthia S.
Vehicle Make : Saturn
5 out of 5
11/30/2017
Thank you. It was great to get updates on the progress of my vehicle. Enjoyed working with you and especially Jeff!
Michael G.
Vehicle Make : Ford
5 out of 5
11/30/2017
They made me feel like I was the most important customer and the service went very fast
Garrett G.
Vehicle Make : Chevrolet
5 out of 5
11/25/2017
Courteous and professional they made the start of a bad morning much more enjoyable as the day progressed. I will definitely return and recommend them to anyone I know that needs their service.
Vincent C.
Vehicle Make : Ford
5 out of 5
11/25/2017
Great job, they got my truck done ahead of schedule.
Eden H.
Vehicle Make : Mitsubishi
4 out of 5
11/22/2017
Very easy to deal with and had everything scheduled for me.
Christopher M.
Vehicle Make : Chevrolet
4 out of 5
11/17/2017
I was aware of the company prior to having my vehicle repaired by them. Once I file my claim with my insurance company (USAA) it was the first place suggested. Immediately I agreed that I wanted my vehicle repaired at that company. I received a phone call from a man named Tony after my claim had been completely filed. Tony was polite and courteous while answering all questions about my claim. I was also updated constantly about the progress of the repairs being made. Greatly appreciate all the help restoring my vehicle!
Akie M.
Vehicle Make : Lincoln
4 out of 5
11/17/2017
I was very impressed when first walked in. Jerry was very nice came out and looked at damage to my Lincoln. Apologized he could not get us in for about week, He said drop off car on Nov 13th he will have rental car company there with a car. Dropped car off on Nov 13th the rental car company was there waiting. Got a text same day stating they were looking at the car and would be ready on Nov 22nd. Then got a call on Nov 16th from Jerry, stating car would be ready at **** pm. Husband went in dropped off rental car and Jerry explained everything that they did to fix the Lincoln. looks amazing you would never know anything happened. I want to thank everyone from the receptionist to the techs that worked on my Lincoln for the positive experience. Thank you for the quick turn around and amazing work. ????
Colleen H.
Vehicle Make : Toyota
5 out of 5
11/16/2017
Great customer service experience!
Ellsworth K.
Vehicle Make : Mazda
5 out of 5
11/10/2017
Will follow up on some additional questions that came up when I picked up my car, but overall, it's been a great experience especially with getting a rental car. Thank you!
Jose C.
Vehicle Make : Nissan
5 out of 5
11/10/2017
Awesome
Stacy H.
Vehicle Make : Chevrolet
5 out of 5
11/10/2017
Pleased with how the vehicle looks brand new
Melissa H.
Vehicle Make : Ford
5 out of 5
11/10/2017
Thank you
**** R.
Vehicle Make : Mazda
5 out of 5
10/28/2017
Great job friendly people lots of updates and my car back just like new and early to boot. Yeah Carstar whoop whoop
Sandra G.
Vehicle Make : GMC
4 out of 5
10/27/2017
The experience from start to finish was great. I was informed every step of the way with how the repair was going. I didn't have much of an expectation. The thought did cross my mind that there would be extra miles on my car because of someone taking a joy ride, but that was not the case at all. My car was there for 9 days and not **** extra mile was on it. I just wanted the job done right and it was. The team even valium and put one of those paper mates down in my car and it was cleaned inside and out. I would recommend CarStar Hi-tech in Spanaway to everyone. Best repair service I've ever had. Thanks a million
Natasha H.
Vehicle Make : Buick
5 out of 5
10/27/2017
I will extremely pleased with quality service I received from Hi-Tech. They have a professional staff and live the text updates.
Savannah K.
Vehicle Make : Mazda
5 out of 5
10/24/2017
You guys did an amazing job, I knew I was in good hands when I dropped my car off - and I was right! Thanks again!
Delores B.
Vehicle Make : Honda
5 out of 5
10/21/2017
Thank you so much. I love the service I get there. I am so appreciative for your partnership with USAA.
Jeremy I.
Vehicle Make : Honda
4 out of 5
10/21/2017
I would highly recommend CarStar to everyone!! They did such an amazing job repairing our van door that I had to double check to make sure it was my vehicle! Also their staff was very friendly and took care of all my needs as a customer! Thank you so much CarStar for your amazing service????
Alexander D.
Vehicle Make : Jeep
5 out of 5
10/17/2017
My vehicle was complete in a timely manner as well as excellent service and communication while anticipating the completion of my vehicle!!!
Luis F.
Vehicle Make : Volkswagen
5 out of 5
10/5/2017
Second time using Hi tech and both times completely satisfied with their service.

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