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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 269 reviews 85%
4 star 31 reviews 10%
3 star 9 reviews 3%
2 star 5 reviews 2%
1 star 3 reviews 1%
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(All Vehicle Makes)
Leah G.
Vehicle Make : Volvo
5 out of 5
10/6/2018
The customer service was amazing (even the insurance adjuster glowed about them), the work was completed quickly, and the technicians did a great job.
Kali S.
Vehicle Make : Honda
3 out of 5
10/2/2018
I would have just appreciated a little more heads up about completion date. It seemed to go in and then I got no update until I called today and then it was ready.
Laurie F.
Vehicle Make : Chrysler
5 out of 5
9/26/2018
I was especially impressed with how they dealt with the insurance company.
David H.
Vehicle Make : Volvo
5 out of 5
9/21/2018
I felt like you did everything you could to anticipate my needs. Your service was great. Your communication was wonderful. Thank you.
Mitchell G.
Vehicle Make : BMW
5 out of 5
9/19/2018
Professional, very friendly office people. I was kept up on progress. The car looks great. It was even ready early! Jessica was very efficient.
Dana T.
Vehicle Make : Volkswagen
5 out of 5
9/17/2018
Great experience all the way around, thank you!
Terri H.
Vehicle Make : Mercedes Benz
2 out of 5
9/9/2018
Still waiting to see if one place on grill adheres. Otherwise, very pleased. Staff seems extremely attentive.
Scott H.
Vehicle Make : Audi
5 out of 5
9/7/2018
The resulting repair looks great. Also importantly it was very easy to work with Fix Auto. Communications throughout were excellent and Jessica particularly served as an effective and skilled facilitator. Scott Helker
Robert D.
Vehicle Make : Honda
5 out of 5
8/24/2018
Great communication from Jessica during the work.
Jennifer T.
Vehicle Make : Mini Cooper
5 out of 5
8/21/2018
Staff was so friendly and responsive to all my questions. Thanks for doing a great job!
Erin L.
Vehicle Make : Chevrolet
5 out of 5
8/20/2018
Everything was great! The regular emails with updates were very helpful and every time I called I was able to speak someone quickly and always got answers. Everyone was always friendly. Thank you for making this a smooth and easy process!
Aaron R.
Vehicle Make : Lexus
5 out of 5
8/15/2018
The process was easy and my car looks great! Jessica was a pleasure to work with and kept me well informed as my car went through each step. Really happy with the results.
Debra L.
Vehicle Make : Honda
5 out of 5
8/15/2018
Thank you for making it easy
Deborah S.
Vehicle Make : Subaru
5 out of 5
8/11/2018
Jessica was awesome!!!! So helpful.
**** S.
Vehicle Make : Ford
5 out of 5
8/10/2018
My experience with Fix Auto Interbay was exceptional. Jessica, the receptionist extraordinaire was so kind and helpful with interpreting my insurance claim situation. My car looks great, so happy with the service. Thank you.
Beverly B.
Vehicle Make : Honda
3 out of 5
8/9/2018
Repair done on a pretty tight timeline because we needed the vehicle.
Nancy K.
Vehicle Make : Fiat
5 out of 5
8/2/2018
Friendly, thorough and efficient.
Regina B.
Vehicle Make : BMW
5 out of 5
8/2/2018
Quick, awesome service! Thank you!
David C.
Vehicle Make : Subaru
5 out of 5
7/29/2018
Friendly and professional staff, detailed updates throughout the repair process. I felt comfortable and felt like the staff cared about their customers.
Pamela A.
Vehicle Make : Ford
5 out of 5
7/28/2018
Great communication theoughout the process. I appreciated the extra care as well in ensuring all damage to my vehicle was repaired.

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