Body Shop

Real Reviews From Verified Customers

Beverly C.
Vehicle Make : Ford
5 out of 5
12/23/2017
Thank you for taking care of us and treating every member of my family like they were uour own! Your communication throughout the process has been greatly appreciated. Your diligence to ensure the repair finished quickly made a young man happy and your seamless efforts from start to finish, delivered a perfect repair back to us. Again, thank you and Merry Christmas to each of you! Beverley Chapman
Toni B.
Vehicle Make : Hyundai
5 out of 5
12/23/2017
Always great service at Zara’s! Everything always runs smooth and they had my Car finished before the Christmas holiday! Did they a beautiful job on the repair and had my car shining like the day I bought it. We always trust our vehicles to Zara’s!
James T.
Vehicle Make : Buick
1 out of 5
12/23/2017
When I brought the car back and parked it in the garage the side of the car that was damaged felt very smooth like it had just been waxed. Then I felt the other side of the car that was not damaged and it felt very rough. I had just waxed the vehicle one month before the accident and the entire car was smooth. I was just wondering why the opposite side of the car that was not worked on felt like it had not been waxed. I’m going to bring it back in on Tuesday after Christmas so that you can look at it.
Dennis F.
Vehicle Make : Chrysler
5 out of 5
12/22/2017
The people at Zara's couldn't be better - friendly, sttentative, and professional. They know what they are doing and get the work done well and promptly.
Jason B.
Vehicle Make : Chevrolet
5 out of 5
12/22/2017
Great service
Kenneth T.
Vehicle Make : Chevrolet
5 out of 5
12/22/2017
Excellent work
Steven K.
Vehicle Make : Dodge
5 out of 5
12/21/2017
Tremendous service and follow. Will recommend.
Theodore S.
Vehicle Make : Volvo
5 out of 5
12/21/2017
Could not have asked for any better treatment at every step in the process. Smooth and professional with a real customer centered approach. Unequalled!!!
Judy T.
Vehicle Make : Chevrolet
4 out of 5
12/16/2017
I was very well informed on the process. Very nice staff. Very friendly and curtious. Did a super fantastic job on the repair. Thank you for vacuuming my truck. ?????
William J.
Vehicle Make : Honda
4 out of 5
12/15/2017
From the moment I walked into your facility until leaving after the repair was completed I was thoroughly impressed and satisfied with the whole experience. Your facility is pristine and exceptional, your employees courteous and unusually helpful. Your updates via the text messages and personal phone calls were a really nice touch. And finally, the repair returned my car to showroom conditions. Your business model and execution are top of the line. Thank you for a smooth and painless experience. I give my highest recommendations to anyone who needs your services. Thank you!
Paul E.
Vehicle Make : Dodge
5 out of 5
12/14/2017
Excellent service, handled all arrangements with my insurance company and I am completely satisfied with the quality of work on my vehicle.
Sara W.
Vehicle Make : Chevrolet
4 out of 5
12/13/2017
They were able to get my car done a day earlier than what I was originally told, they even delivered it to my office as I had 2 cars in Springfield and I live out of town. The service is great at Zara's
Mary C.
Vehicle Make : Hyundai
5 out of 5
12/6/2017
Wonderful service
Shannan F.
Vehicle Make : GMC
5 out of 5
12/5/2017
We have always had excellent service at Sara's. My car looks just like the day I bought it! Paint job is great! Thank you!
Angela R.
Vehicle Make : GMC
5 out of 5
12/4/2017
The communication was outstanding from the moment you received my car all the way through until I picked my car up. I loved getting the text messages (almost daily) with the updates on my car. My car looked absolutely amazing! It looked brand new when I pick it up and its running great! I would highly recommend Zara’s. Outstanding customer service and communication! Thanks guys.
Ashley W.
Vehicle Make : Mazda
5 out of 5
12/1/2017
The ladies in the office are amazing! They handled all details (making the whole situation easy) and were super friendly!
Leroy W.
Vehicle Make : Toyota
5 out of 5
11/30/2017
Wonderful staff and excellent work. Prius looks Beautiful and like new. Thank you, Roy and Vonnie
Mike J.
Vehicle Make : Honda
4 out of 5
11/29/2017
I recently had two large dents on the passenger side of my vehicle repaired. The dents were both bad, one had went down to the metal and the other was large. The dent repairs look as if nothing had ever happened to the vehicle. Excellent work and wonderful people to work with. Everyone is awesome, especially Kim Woolard. She probably needs a raise, and Kim **** too. Thank you! Love, Mike
Arthur G.
Vehicle Make : Chevrolet
5 out of 5
11/29/2017
Always great work.
Dova W.
Vehicle Make : Dodge
5 out of 5
11/29/2017
Far as I'm concerned Zara's is number one in the business quality work and customer service very outstanding I would recommend zero to any and everyone that I would meet

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