McCollum Auto Body - Eugene

Very satisfied with service I recieved

McCollom staff did a great job, always informing us on the progress of the repairs as they went. Very easy folks to work with, and the quality of work is good too!

You guys kept me inform of status of repair. Thank you was a great experience

Thanks! Great service and quality repair. My only feedback is that it would be great if my vehicle had been ready when the texts said. I had to wait about 30 minutes after I arrived. Otherwise I have no complaints.

They did very good job ! And the staff were professional and friendly.

They made me feel important and we're very friendly. Thank you.

The quality work and customer service is extremely appreciated!!

Very pleased - excellent

I felt incredibly taken care of by each and every person I came in contact with. I did not feel like a number, I felt like a human being. You all do an absolutely fantastic job and I will recommend you to everyone I know!

Excellent service

Great job! Looks like new.

Thank you so much for providing me with the best service I've ever had! Special thanks to Mahesh Giri!!!!

fast easy one stop shop thankyou. excellent job

Great work on my car, and the staff was very friendly and helpful! I appreciated the email updates I got on my car as the work progressed.

This really isn't a yes no question. It should be a scale of ****-10. I would have given it an 8. My repair looks amazing and I'm getting tons of compliments on how shiny my rig is. The inside detail is immaculate. My only complaints are one of the touch ups on the hood looks smudged like too much paint was applied and it was wiped off and it dried that way. Also, the exterior detail has tons of water spots, which isn't a big deal, but there were muddy shoe prints on my running boards and dried streaks where dirty water ran and dried at all of the wheel wells and at the hood and hatch. There were lots of little dried mud spots everywhere. Not sure how that happened. The buffing of the paint was amazing, but the wash was a little lacking. All in all though, mostly satisfied.

Nice work thank you

Where do I begin.... I brought to you a brand new Ford Mustang. In picking it up, They wiped something on the interior (which was already clean) which left a greasy film on everything ie: dash, instruments, gauges, door handles etc. Then proceeded to spray a perfume type spray which totally took away my "new car" smell. They also put tire shine in mass quantities on my tires in which driving home spread black **** all over the exterior of my Brand new "White" car!! Then when I got home to really inspect the repair I found 2 very obvious blemishes left unattended in the repair. And it wasn't ready when I was told, so you added another day.. This inconvenience has added yet another inconvenience - I have to somehow bring the car back in (32 miles round trip) to the shop to right a wrong... I also picked up the car at noon on Wed. June 8, I got an e-mail 5 HOURS LATER letting me know my car was ready to be picked up!! This experience has been the worst!! This is my first new car in almost 40 years - and never in my 43 years of driving have I ever been to a body shop... I hope this comment gets read by the Company's executives. Thank you.

This was a great and easy experience. Thanks so much for always keeping me informed of that status of my vehicle and have the nicest staff!

Jordyn was great! Very helpful and nice. I will definitely come back if needed in the future!

It was difficult for me that you kept delaying the completion date, but I understand that you encountered unforeseen circumstances and did the best you could. Thank you!