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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 92 reviews 76%
4 star 11 reviews 9%
3 star 4 reviews 3%
2 star 5 reviews 4%
1 star 9 reviews 7%
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(All Vehicle Makes)
Charity C.
Vehicle Make : Hyundai
5 out of 5
12/15/2021
Great works Boys! Much love, Charity ??
Paul H.
Vehicle Make : Chevrolet
5 out of 5
12/8/2021
Good job and good price.
Dennis E.
Vehicle Make : Volkswagen
5 out of 5
12/1/2021
Quality service and communication.
James W.
Vehicle Make : Ford
4 out of 5
11/11/2021
They did Exactly what I wanted done.
James T.
Vehicle Make : Chrysler
5 out of 5
11/9/2021
The damaged side of my van looks brand new, now. It was completed before the estimated time, everyone was always cheerful, professional and polite, and I was kept updated on the progress of the work.
Elinore P.
Vehicle Make : Toyota
5 out of 5
10/29/2021
Love it, great job!!!
Andrew E.
Vehicle Make : Honda
5 out of 5
10/22/2021
Excellent service. Completed work as promised.
Andrew L.
Vehicle Make : Toyota
1 out of 5
10/7/2021
Color match was off, clear coat imperfections and carpet in back on van was really dirty. I had just cleaned the carpet.
Ryan H.
Vehicle Make : Chevrolet
5 out of 5
9/16/2021
The team was friendly and communicative. The work done looks great.
Janet S.
Vehicle Make : Ford
2 out of 5
8/15/2021
There are a few issues with my vehicle. Today I washed it and realize there is a off- white spot on the fender, and the fender is crooked and does not match up with the tailgate. And as I mentioned earlier, there is a drip of white paint on the fender. I trust that you will be able to repair all these issues immediately with a rental vehicle while it is return to the shop and repaired. I left a voicemail today, Saturday 8/14/21 at 3/10. I anticipate hearing from you on Monday regarding the resolution of these three issues.
Sydney M.
Vehicle Make : Subaru
1 out of 5
8/6/2021
There is a very loud rattling coming from the back of my car that was not there when I dropped it off, something is either loose, like the muffler, or the bumper. I’m afraid something is going to fall off.
Dena S.
Vehicle Make : Mazda
4 out of 5
6/30/2021
Your people continued to check in to see when we would come to have the part put on. They are great. Great attitudes.
Isabella N.
Vehicle Make : Toyota
5 out of 5
6/26/2021
Great service and were great about updating me with any progress! Super nice people and did an amazing job making my car look brand new:)
William G.
Vehicle Make : Ford
5 out of 5
5/30/2021
I'm very impressed with the professionalism courtesy and high quality of work that I experienced with carstar! I would highly recommend anyone to use this company to help them with their auto body repair needs!
Lyla N.
Vehicle Make : Hyundai
4 out of 5
5/28/2021
I have taken my car here four times, four accidents in five years is no Bueno! Every time I bring my vehicle there, I take it home looking soooo good! They aren’t only easy to work with but stay in touch with you the whole time. The staff is kind and professional, and I love the “family” feel you get there. There was a big misunderstanding my last visit there BUT, they really helped me out and I was so extremely grateful! I discovered that they take great pride in their work, their company as a whole, but I saw this last time they take great pride in really helping their customers. I even received a sweet email from Michelle afterwards making sure all was well on my end!? This meant so much to me, I knew they not just cared about making sure my car looked great, it was evident to me that they were genuinely concerned about ME!?! I wouldn’t take my damaged cars anywhere BUT HAGAN! A huge thank you to them for their help and kindness! I give them stars!!!!
Jennifer R.
Vehicle Make : Ford
5 out of 5
3/31/2021
Job well done Hagen!
Michael H.
Vehicle Make : Kia
5 out of 5
3/4/2021
great work, faster than expected, looks like new !
Kenneth K.
Vehicle Make : Toyota
4 out of 5
3/4/2021
Please, please stop sending texts. Ken Karren I answered the first texts week s Ago The work on the car seems good.
Robert P.
Vehicle Make : Ford
5 out of 5
2/26/2021
Great job kept me updated proved a ride home and completed work ahead of schedule
Bryan B.
Vehicle Make : Volkswagen
5 out of 5
2/25/2021
Turn around was fast, I am very impressed with the high quality of service we received. Thank you.

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