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Body Shop Review Summary

5 star 31 reviews 54%
4 star 17 reviews 30%
3 star 3 reviews 5%
2 star 3 reviews 5%
1 star 3 reviews 5%
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(All Vehicle Makes)
Joseph W.
Vehicle Make : Dodge
4 out of 5
3/16/2021
I had noticed a couple of issues that were taken care of immediately. Everyone was helpful and respectful, particularly Tom, who seemed genuinely concerned that I was happy.
Roger Alan.
Vehicle Make : Subaru
5 out of 5
3/11/2021
I was informed every step of the process
Ross L.
Vehicle Make : Subaru
4 out of 5
8/12/2020
The repairs on my car were completed seemingly over night!
Eugene M.
Vehicle Make : Chevrolet
1 out of 5
7/21/2020
It may just be my adjusters fault. I heard from her when the theft happened and nothing after. I lost 22 inch wheels with brand new tires. I was told I was allotted $1300 to replace them. 22's rims and tires are $1500 and up. I settled for 18 inch factory wheels to only find out that the rims were refurbished. No I'm NOT happy. I don't like driving the car right now. My first shop could not get me in so I went with the insurance preferred. I am totally dissatisfied. Sorry...
Elise M.
Vehicle Make : Hyundai
2 out of 5
7/8/2020
The quality of work it great on my vehicle! I was just a tad upset about how I was contacted about my car being done. Other than that, my car has been great thus far, and so far I am very pleased with the work done.
Michael M.
Vehicle Make : Kia
4 out of 5
5/22/2020
This is the second time in the last four years that I used Byers Collision to repair my vehicle. I was not disappointed by choosing them again. Everyone I dealt with was curteous and professional. They did an excellent job and I would recommend Byers Collision Center anytime.
William J.
Vehicle Make : Subaru
5 out of 5
10/12/2018
The repair looks great. Drop and and pickup were easy. The rental car was easy.
Gene And.
Vehicle Make : Subaru
5 out of 5
9/14/2018
Everything handled so efficiently. Car looks great but the best thing is the total cleaning of the entire interior. Thanks????
Raymond And.
Vehicle Make : Subaru
5 out of 5
8/27/2018
The paint is perfect, and the rest of the car was kept well. I appreciate that the interior was also cleaned!
Clara H.
Vehicle Make : Dodge
3 out of 5
6/19/2018
It would have been more convenient if I could have paid with a check. I had to leave and return to pay.
Charlotte .
Vehicle Make : Chevrolet
5 out of 5
6/4/2018
The work that was done was beautiful, car looks awesome, the only problem was I felt there was a lack of communication, and overall I am very happy with the job that was done on my car.
Steven .
Vehicle Make : Audi
5 out of 5
5/29/2018
Jim and Susan were great!!
Nina Scopetti.
Vehicle Make : Mazda
5 out of 5
5/11/2018
Very seamless process and well done.
Christopher F.
Vehicle Make : Volkswagen
5 out of 5
4/18/2018
Was updated on the repair process in a timely manner. I was also pleasantly surprised when I got my car back and the outside and inside had been detailed. A+ Establishment.
Deborah .
Vehicle Make : Subaru
1 out of 5
4/5/2018
Customer service is great. Quality assurance needs some work. This is my third visit to the facility, and each time has required me sending my vehicle back to repair swirl marks, areas that have not been polished, or other inadequate workmanship. In this most recent visit, I had to send the vehicle back for swirl marks to be removed and an area of paint to be polished. Unfortunately, I’ve jut now noticed that there are scratches on the vehicle that weren’t there before I brought it in for repairs. I suspect these scratches occurred during washing.
Leslie R.
Vehicle Make : Audi
5 out of 5
3/17/2018
I am very pleased with my experience. From the afternoon of my accident, until I picked up the car yesterday, I felt supported by Linda and the rest of the staff. Having the work done so near the dealership and my home was very convenient. The communication was terrific. (Not so much the online updates - they were very inaccurate.) I also felt a very high level of trust. Thanks so much!
Latonya P.
Vehicle Make : Volkswagen
5 out of 5
3/7/2018
Ms. Linda is awesome thanks for everything

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