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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 579 reviews 89%
4 star 10 reviews 2%
3 star 15 reviews 2%
2 star 18 reviews 3%
1 star 30 reviews 5%
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(All Vehicle Makes)
Michael B.
Vehicle Make : Kia
3 out of 5
6/9/2016
**** Smiths work was excellent with regards to fit and finish a little disappointed about the starters and completely disappointed by the way I was treated by Geico and specifically Britt **** .... Awful awful awful customer service. Slade actually saved face for Geico and actually offered a solution as well as an apology which is more than I can say for "Britt ****" and Geico but **** **** deserves praise for a very well done repair.
Wendy C.
Vehicle Make : Mercedes
5 out of 5
5/23/2016
Very polite gentlemen
Katuris R.
Vehicle Make : Kia
5 out of 5
5/19/2016
Well done!
Lavon C.
Vehicle Make : Chevrolet
5 out of 5
5/19/2016
Awesome service!
Karen P.
Vehicle Make : Infiniti
5 out of 5
5/11/2016
Great company, great service!
Dejarnae C.
Vehicle Make : BMW
5 out of 5
5/7/2016
Great experience
Annie B.
Vehicle Make : Buick
5 out of 5
5/2/2016
Excellent
Jannie S.
Vehicle Make : Chevrolet
5 out of 5
4/29/2016
I haven't had my car back but **** day but the exterior looks fabulous. I am hoping that I have no issues in the future, but if so I will be returning to **** ****. Where everybody was friendly and they did a excellent job of keeping me up to date with the progress of my car.
John H.
Vehicle Make : Dodge
5 out of 5
4/28/2016
The staff was great
William S.
Vehicle Make : Jeep
5 out of 5
4/22/2016
Everything was handled extremely well. I was kept informed of the repair process and was given a rental car for my use while the repairs were being made. The **** **** / Geico group gets an A rating for the services that were provided. WRS.
Cheryl S.
Vehicle Make : Toyota
5 out of 5
4/16/2016
Very pleased with repairs!!
Eva M.
Vehicle Make : Cadillac
5 out of 5
4/14/2016
Very courteous staff, their attention to every detail was appreciated. I am happy customer. Many thanks gentlemen. Eva M
Zedora T.
Vehicle Make : Hyundai
5 out of 5
4/14/2016
**** **** was quick and I enjoyed the service!
Andre R.
Vehicle Make : Ford
2 out of 5
4/13/2016
Need to contact office. Although the specified repairs were satisfactory, vehicle was returned with scratches not present prior.
Napoleon M.
Vehicle Make : Nissan
5 out of 5
4/5/2016
You guys made the process as easy as it can be...thanks!
Charles B.
Vehicle Make : Ford
5 out of 5
4/1/2016
Great experience from start to finish. Will use again if needed
Laura W.
Vehicle Make : Nissan
5 out of 5
4/1/2016
Great feedback and friendly staff
Feleke A.
Vehicle Make : Toyota
5 out of 5
3/15/2016
Good job and professional service
Bart B.
Vehicle Make : Chevrolet
5 out of 5
3/10/2016
This was an easy experience. Both **** **** and Geico were easy to work with. My truck looks good and looks like it did before the accident. I was pleasantly surprised to see that the inside of the truck had been cleaned when I picked it up which adds to the overall customer service experience.
Anthony S.
Vehicle Make : GMC
3 out of 5
3/1/2016
Geico customer service horrible

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