Carstar Crystal Collision

I could not be more pleased with the quality of the work, the time it took, and the customer oriented service, attitude, communications, and attention to my satisfaction. I hope I'm never involved in another accident, but if I am, I know who I will call upon for repairs. Thank you all very much.

J

People frendly, l was keped informed with excellent results

The door looks great...just like new. Thanks for an easy experience.

Brian W was incredible helpful, flexible and professional throughout the week. He gave me a ride home due to a change in our schedule right at drop off. Big deal and I appreciate it.

The carstar staff was wonderful and very accommodating. The inside of my car was also cleaned which I had not expected but was very grateful for!

The staff went above and beyond to make a this a great experience even through the mishaps.

The customer service you provided went beyond my expectations!!!! Thanks so much!!!!

Car was left in not 100%

I was updated every step of the way! With great staff that was friendly and attentive. As much as i hope not to have to come back i will if i have to for sure! Great job on my wheeled companion!

I had decided to use CARSTAR because my Insurance company recommended them. Timing was everything since I was scheduled for a week vacation in nine days. Brian said he would do everything possible but delays could occur out of their control like parts arriving on time. I was beyond pleasantly surprised and appreciative that my car was actually ready two days prior to the scheduled finish. I thank the staff for keeping me updated daily by texts. I recommend this shop to everyone wanting first-class service. Wish I had this experience with all my service vendors.

N/a

Friendly service, honest, and helpful!

Thanks so much. My Sonic looks great, again. Hoping I will not have to come see you again. But if I must, you will always be my first choice. Outstanding job. Sincerely, Patrick Scammell.

This is my 2nd experience with Carstar. Brian's positive attitude made a difference even when it was delayed for a couple of days. Work was well done and complete.

Brian and lady at front (her name just escaped me) were so nice and so speedy. I felt 110% comfortable leaving my car. EVERYTHING was taken car of, rental car was seamless because of them. I was kept informed of process throughout. I mentioned in passing to Brian that after i picked my car up, I was going on a trip. When I picked up the car, he told me he noticed my rear view window wiper blade was in bad shape so he grabbed a new one for me and put it on, no charge. So nice! I will never take my cars any place else. I will absolutely refer you to everyone I know. ABSOLUTELY HANDS DOWN one of the best customer service experiences I have ever had. Amazing service. Brian and the lovely lady at the front desk should be commended for their wonderful customer service and impeccable treatment of customers. Not only did they treat me wonderfully, I witnessed them both doing the same to other customers as I was there both times. I picked up my car yesterday and annoyed my sister all day on our drive because I kept saying throughout the day that I was in awe of the service I received. It is so reassuring to see people helping people out. I could go on and on. THANK YOU again.

Thank you! My van looks great!!

Brian Walters and the repair team at carstar took excellent car of me and my car. The process was seamless and stress free. I would definitely recommend them and I would take my car back to them in the future!

Thanks for the nice customer service and having my car returned washed and cleaned was just a bonus! Thanks!

I would give them a 10 for service and quality