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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 257 reviews 75%
4 star 53 reviews 16%
3 star 9 reviews 3%
2 star 10 reviews 3%
1 star 12 reviews 4%
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(All Vehicle Makes)
Christina R.
Vehicle Make : Nissan
5 out of 5
1/16/2019
The communication was excellent and happy with work performed
Angela M.
Vehicle Make : Honda
5 out of 5
1/16/2019
Rob is awesome! He is thorough, professional, and friendly. He made sure I was satisfied with the service provided at Gapsch. He should be a management candidate.
Suzanne And.
Vehicle Make : Chevrolet
5 out of 5
1/15/2019
Thank you for taking care of our Traverse. Rob **** was very professional and kept me in the loop every step of the way. We will definitely recommend Carstar to anyone who needs car repair. Sue Stumpf
Tammy D.
Vehicle Make : Honda
5 out of 5
1/14/2019
The team was terrific!!
Linda C.
Vehicle Make : Dodge
4 out of 5
1/13/2019
I am out of town, and have not had a chance to look at the work yet
James M.
Vehicle Make : Toyota
5 out of 5
1/12/2019
Jim and Dorine Mancuso owe the car and we were treated very well
Madeleine L.
Vehicle Make : Chevrolet
4 out of 5
1/11/2019
People were great. I was told my car would be ready ****/17 and it was ready on ****/9.
Russell E.
Vehicle Make : Ford
5 out of 5
1/11/2019
Very professional. Great job
Molly R.
Vehicle Make : Volkswagen
5 out of 5
1/10/2019
Wonderful customer service and the team did amazing work on the needed repairs. I was consistently updated on the progress of repairs along the way and kept on the loop.
Marcia F.
Vehicle Make : Lexus
5 out of 5
1/9/2019
Great service. Excellent results. Very happy.
Bernard C.
Vehicle Make : Chevrolet
4 out of 5
1/5/2019
We loved the way you text us every day and let us know you were on track!
Courtney G.
Vehicle Make : Nissan
4 out of 5
1/4/2019
The staff was very kind and did everything they could to ensure my satisfaction. They also we're most helpful in that they honored my preferred method of communication and kept me up date for the length of time my car was in the shop.
Lawrence T.
Vehicle Make : Chevrolet
5 out of 5
12/20/2018
My car looks great Thank you for doing a great job
Joseph L.
Vehicle Make : Chevrolet
5 out of 5
12/19/2018
You guys always do great work and are the only place I will take my vehicles for bodywork. Thanks for cleaning my truck up while it was there also. Great job again y’all. Thanks.
Arthur R.
Vehicle Make : Kia
5 out of 5
12/15/2018
Our car looks great, we will definitely recommend your shop to our friends.
**** M.
Vehicle Make : Nissan
5 out of 5
12/15/2018
Jackie did a great job of keeping me informed about what was happening with my car.
Carlene G.
Vehicle Make : Chevrolet
5 out of 5
12/14/2018
Great Job fast and efficient. could not ask for better customer service and work done on vehicle. Will most definitely recommend.
Tina S.
Vehicle Make : Kia
5 out of 5
12/14/2018
Jim was professional and courteous, and did an excellent job keeping me informed about the progress of my car repairs, and also when my car was ready to be picked up.
Meili L.
Vehicle Make : Dodge
4 out of 5
12/13/2018
The car looked great, and when I called Jackie about needed my car back before I left on vacation she was very understanding and accomodating
Daniel G.
Vehicle Make : Jeep
1 out of 5
12/11/2018
The paint does not come close to matching the existing paint

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