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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 257 reviews 75%
4 star 53 reviews 16%
3 star 9 reviews 3%
2 star 10 reviews 3%
1 star 12 reviews 4%
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(All Vehicle Makes)
Kenneth T.
Vehicle Make : Nissan
4 out of 5
3/26/2019
As always...over achievers! I wouldn’t take my car anywhere else!
**** W.
Vehicle Make : Toyota
5 out of 5
3/26/2019
Rob was excellent at handling my questions and helping to connect me to a rental agency Thanks for treating me with professionalism, and handling my car with respect
Scott W.
Vehicle Make : Toyota
5 out of 5
3/16/2019
Gapsch provided a 5 Star experience from beginning to end. The repair work looks fantastic and Gapsch will always be my first choice for collision work going forward.
Laura O.
Vehicle Make : Nissan
4 out of 5
3/13/2019
I received a prompt appointment for an evaluation of the damage followed by accomidation to complete the repairs in time for a planned family vacation... The daily updates kept me completely informed... Great service coupled with professional repairs made this a painless esperience.
Amy H.
Vehicle Make : Chevrolet
5 out of 5
3/7/2019
Great customer service, helpful status updates, and i loved the dogs at your facility.
Aden R.
Vehicle Make : Volkswagen
4 out of 5
3/5/2019
I just want to give an amazing review on Jim and his crew who has helped me with my vehicle and who has kept me informed with my car on what’s going to be done to it every day. Just wanted to say a big thank you to all of Gapsch Carstar and Jim. Jim should get a big award for being best team player, also the front desk assistants were very helpful to transfer my message to Jim. I would honestly recommend Gapsch Carstar to anyone. Best company to work with for about any vehicle. Rate 10/10 above and beyond. Much thanks and love from the Rahmanovic family.
Judy O.
Vehicle Make : Dodge
5 out of 5
2/13/2019
Thank you for the wonderful job that you did on my van. It looks great. Thank you for your awesome customer service.
James W.
Vehicle Make : Toyota
5 out of 5
2/9/2019
Gapsch have has a history of doing very good work.
Laurie S.
Vehicle Make : Honda
5 out of 5
2/8/2019
I was very satisfied with Rob & the staff at Gapsch. Excellent customer service!
Dan A.
Vehicle Make : Nissan
4 out of 5
2/8/2019
Jackie and the whole team went above and beyond to make sure my truck was right.
Pam F.
Vehicle Make : Toyota
4 out of 5
1/30/2019
Rob is great. This is the second time in 2 months we've had to have body work done and both times Rob kept us informed. The receptionists have also been very nice and thorough The car looks great.
Joan S.
Vehicle Make : Ford
5 out of 5
1/26/2019
Pleased with results and staff. Thank you.
Dale S.
Vehicle Make : Mercury
5 out of 5
1/26/2019
My car turned out perfect. I appreciate the great work.
Binh N.
Vehicle Make : Chevrolet
5 out of 5
1/26/2019
Jim was a great help! Everything was a smooth process and when it wasn’t he helped fixed it.
Donald C.
Vehicle Make : Chevrolet
5 out of 5
1/26/2019
Did a expert job the quality of the work can’t be beat job well done your company is the best if I every need more repairs this is the only place too go Don Crancer. Thanks
Amy E.
Vehicle Make : Kia
5 out of 5
1/24/2019
Amazing customer service from beginning to end. I appreciated the email updates along the way! Thank you to everyone!!
Dorothy H.
Vehicle Make : Honda
5 out of 5
1/23/2019
Everything was finished as promised and the staff was most pleasant.
Deborah H.
Vehicle Make : Toyota
5 out of 5
1/19/2019
Easy estimate process. Courteous staff. Quick repair. Great communication. Repair finished on schedule. GREAT!
Grace B.
Vehicle Make : Buick
5 out of 5
1/17/2019
Everything was organized, efficient, communicated and completed ahead of schedule. Jackie and the rest of the staff were great to work with.
Sherri M.
Vehicle Make : Honda
5 out of 5
1/16/2019
Great job, great communication, timely basis

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