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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 257 reviews 75%
4 star 53 reviews 16%
3 star 9 reviews 3%
2 star 10 reviews 3%
1 star 12 reviews 4%
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(All Vehicle Makes)
STEVE J.
Vehicle Make : FORD
4 out of 5
9/10/2019
Jim was courteous and helpful. The daily updates were impressive and the work looks great. Only had one issue with my dome light controls. The light doesn't come on when the door is opened. I called yesterday and am taking the vehicle in today for them to address the issue. Probably just a loose connection. Great customer service!
MICHAEL H.
Vehicle Make : LEXUS
2 out of 5
9/10/2019
Kept getting conflicting completion dates via text and voice mails , car was not completed stoll need to go back for some parts to be installed
CLAIRE B.
Vehicle Make : CHEVROLET
5 out of 5
9/6/2019
Fabulous job and the car detailing was a complete and wonderful surprise. Great job done by all!
TIMOTHY B.
Vehicle Make : SUBARU
5 out of 5
9/4/2019
I have had a great experience every time I have had to bring a car to Gapsch.
Jason H.
Vehicle Make : ACURA
5 out of 5
8/31/2019
As usual you guys did an excellent job. I have always and will continue to not only use you for my car repairs but will also recommend you to all my friends and family.
ADREANNA D.
Vehicle Make : CHEVROLET
5 out of 5
8/29/2019
Keep up the good work
Michael S.
Vehicle Make : TOYOTA
1 out of 5
8/27/2019
Inside was dirty Getting cleaned tomorrow
LINDA M.
Vehicle Make : HONDA
5 out of 5
8/21/2019
My contact person, Jim Stout, was awesome. He kept me updated on all the details and was easy to reach when I had a question. The car is now done and looks fantastic! Very pleased we chose Gapasch- Carstar for our repair work.
JOSEPH M.
Vehicle Make : CHEVROLET
5 out of 5
8/15/2019
Great work and cleaned the inside of my car!
RICHARD F.
Vehicle Make : TOYOTA
5 out of 5
8/11/2019
Good job
STEVEN V.
Vehicle Make : TOYOTA
5 out of 5
8/11/2019
Completed work ahead of schedule. Looked brand new.
William C.
Vehicle Make : HYUNDAI
4 out of 5
8/10/2019
Thanks to Lisa for car rental issue. William
NUSRETA H.
Vehicle Make : FORD
4 out of 5
8/8/2019
I’m very happy with all stuff they work with me on repering my car
KIM N.
Vehicle Make : VOLVO
4 out of 5
8/6/2019
All went well. Took a little longer tan expected but satisfied
BILLY S.
Vehicle Make : GMC
5 out of 5
8/6/2019
Great communication and work
Chris S.
Vehicle Make : HONDA
5 out of 5
8/2/2019
Good communication about the repairs needed and the timeline.
Connie P.
Vehicle Make : FORD
5 out of 5
7/31/2019
Great customer service!!! The communication was amazing and the work as well!!
KENNETH A.
Vehicle Make : CHEVROLET
5 out of 5
7/27/2019
It was the best experience I've ever had with an accident aftermath. Car restored perfectly. Staff kept me in the loop every step of the way. Thanks for the superb customer service.
Nancy R.
Vehicle Make : MAZDA
5 out of 5
7/26/2019
You kept me informed and I had my car back on the date that you said it would be finished. You have a lot of respect and trust from everyone that does business with you. Thanks for a great experience.
WILLIAM H.
Vehicle Make : KIA
5 out of 5
7/24/2019
Car looks great. I appreciate the detailing as well

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