Michael S.
Vehicle Make : Toyota
Everyone was friendly and my car was fixed ontime
Laurie S.
Vehicle Make : Chevrolet
Always have great service
Katie L.
Vehicle Make : Toyota
Everything looked fabulous, but I can now no longer use the inside handle on my driver's door to exit my car. I have to bring it back in - and have to wait until Thursday - and then will not known how long after that. I know things happen - it's just frustrating to have to move my schedule around to accommodate this.
Scott P.
Vehicle Make : Chevrolet
I have only had the car for approximately one week. I tend to wait on filling these out for 30 days. I cannot report on any issues to date or at the time of this. If I do uncover anything - I will let CARSTAR know asap
Cynthia B.
Vehicle Make : Subaru
Rob was very professional when handling our claim. Brittany was very sweet and personable. We have brought cars to be repaired in the past. And I'm sure we will again.
Tara B.
Vehicle Make : Toyota
awesome service and communication.
Jerry V.
Vehicle Make : Toyota
Parts that were supposed to be painted were left unpainted, scratches in vehicle that were not there before repair, masking left on vehicle when car was returned to me. Car was a third redo under warranty which meant besides the original repair of 5 days did without vehicle an additional 8 days for redos. I have dealt with Gapsch for many repairs but as time passes they do not seem to be the excellent repair shop they used to be years ago.
Bryan R.
Vehicle Make : Jeep
Everything was good with the repair, however we were a little concerned leaving our keys in the drop box. It seemed like it would be relatively easy for a thief to hit the box with a sledge hammer and grab the keys and steal the car from the lot over night. If the opportunity to update that ever presents itself, you might want to consider a slot in the wall as a more secure option. That said, we used the drop box and had no problems with it. Thanks again.
Margaret G.
Vehicle Make : Jeep
Will recommend to others
Beth W.
Vehicle Make : Subaru
Everything was great. You took care of all of my car needs. All employees were nice and professional. Recommended you to others.
Melessa T.
Vehicle Make : Chevrolet
Carstar made the repair process stress free and painless. I hope i do not need another car repair nut if i do i wiil only use Carstar
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Joe L.
Vehicle Make : Honda
Rob did an amazing job. This was my 16 year old sons first accident and Rob took the time to walk my son through the whole process. It's the personal touch that will make me a customer for life!!! And with 4 boys we need Rob and Gapsch!! Oh and me too!!! I've brought my car at y'all too. Shhh!
Thanks again Rob for going above and beyond!!!
Charlotte S.
Vehicle Make : Honda
I really liked that I was kept informed of the expected completion date. Very satisfied.
Renee K.
Vehicle Make : Chevrolet
I would to commend Rob for top of the line customer service. Unfortunately this has been my third repair job this year from unrelated incidents and he made me comfortable coming back each time.
Dennis F.
Vehicle Make : Chrysler
Rob did a great. Job
Andrew R.
Vehicle Make : Toyota
Rob **** and associates at Gapsch Carstar were professional, courteous and exceeded all of my expectations. They are the greatest!!!
Anne Z.
Vehicle Make : Ford
Each time I have used the services at Gapsch the work and service has been excellent
Merrill H.
Vehicle Make : Honda
The car looks just like it did before the accident and Everything was in the car just. As it was nothing messed with or stolen.. The paint matches real well. It took awhile to Complete but the hob was a big job an worth the wait...thank you for a job well done
Rosemarie M.
Vehicle Make : Nissan
They did not do everything that was supposed to be done and I left with an 18" inch crack in my windshield that was not there when I dropped my car off.
We have used Gapsch for many years and were always satisfied. This time was a disappointment.
Henry S.
Vehicle Make : Ford
Car looked great.
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