Body Shop

Real Reviews From Verified Customers

Virginia H.
Vehicle Make : Toyota
5 out of 5
9/26/2017
Excellent service!!
Stanley W.
Vehicle Make : Dodge
5 out of 5
9/23/2017
Every aspect of the repair was very professional and well done
Steve K.
Vehicle Make : Nissan
4 out of 5
9/21/2017
They set reasonable expectations right away and followed through on meeting these expectations. The car appears to be working and looking as if the accident had never happened.
Dan M.
Vehicle Make : Toyota
5 out of 5
9/19/2017
I really appreciate how Rob **** went way above the norm and kept me informed every step of the way.
Pamela T.
Vehicle Make : Ford
5 out of 5
9/14/2017
The CARSTAR Gapsch team was incredibly friendly, knowledgeable, organized, and efficient. Jackie Daugherty helped me through the process, and she was fantastic to work with. I will absolutely come back to Gapsch for any future vehicle body repairs in the future. I will be recommending Gapsch to friends and family as well. Thank you for making my experience so positive. Please keep up the great work - it is refreshing to work with a company that can make something stressful (like dealing with car repairs as a result of a fender bender) be very painless and actually pleasant. Thanks again!
Edward G.
Vehicle Make : Chevrolet
5 out of 5
9/13/2017
What a fantastic job. Everyone was super friendly and kept me updated to everything that was happening. Rob, my appraiser, was exceptional. Jeff, my body man, did a super job. Brit, my detailed, was phenomenal. Thank you Carstar. I will definitely recommend you to all of my friends.
Richard D.
Vehicle Make : Cadillac
5 out of 5
9/9/2017
Everyone is pleasant to work with. My car was ready in 2 days. I expected 3-4 days. Clean, neat and very organized operation. Will recomend to others.
Sue K.
Vehicle Make : Chevrolet
5 out of 5
9/6/2017
Thank you for keeping me updated through the process.
Peggy G.
Vehicle Make : Honda
4 out of 5
8/30/2017
Have had my vehicle here several times and am always very satisfied. Especially like the way my headlights look like new. Thank you for your professional service.
Adam W.
Vehicle Make : Volvo
5 out of 5
8/2/2017
Rob was awesome. Felt very well taken care of.
Linda P.
Vehicle Make : Hyundai
5 out of 5
7/26/2017
I was pleasantly surprised with the results. They did a great job! You would not be able to tell my car had been in an accident. I would highly recommend them to anybody.
Megan D.
Vehicle Make : Dodge
5 out of 5
7/20/2017
Rob is an asset to the customer service and care. Also, the entire office staff, including the owner, are very courteous.
David W.
Vehicle Make : Toyota
5 out of 5
6/30/2017
Very professional, always willing to help, convenience of Enterprise meeting us there.
Kyle K.
Vehicle Make : Jeep
5 out of 5
6/14/2017
This has been, by far, the best experience I have ever had with a business as far as customer service and satisfaction goes. The staff was extremely considerate and always kept me updated during the process of repairing my Jeep. I mainly interacted with Emily (front desk) and Rob **** (Estimator) and both were very helpful and thorough. The repairs to my Jeep were perfect and I'm pretty sure they even cleaned it before returning it to me. My girlfriend is the one who referred me to Gapsch as her Jeep was rear ended as well and I can't imagine using any other collision repair center from here on out. (Hopefully I won't need to) Thanks, Gapsch!
Glenn H.
Vehicle Make : Audi
5 out of 5
6/14/2017
Well done as always. Entire staff very helpful.
Preston D.
Vehicle Make : Hyundai
5 out of 5
6/13/2017
The repair was done quickly and I felt as though I was a valued customer. Your team was very proactive and I had to put forth no work. I was informed and updated at every step of the process.
Nichole S.
Vehicle Make : Toyota
5 out of 5
5/19/2017
My experience was super easy. All I had to do was drop my car off and they took care of the rest. They had a rental set up for me and everything!!!!
Angela M.
Vehicle Make : Honda
1 out of 5
5/13/2017
There is damage to my rear bumper still. The is a gouge/scrape that is down the the newly replaced bumper cover and a spot of hair line scratches as well. First time I've ever been disappointed about my repairs done here.
Enterprise Leasing.
Vehicle Make : Ford
5 out of 5
4/22/2017
Great service and quality.
Kevin G.
Vehicle Make : Ford
5 out of 5
4/20/2017
There is no way this could have been a better experience. Repairs look great, were completed ahead of schedule, and I was made to feel like their most important customer. Thanks to all at Gapsch.

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