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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 257 reviews 75%
4 star 53 reviews 16%
3 star 9 reviews 3%
2 star 10 reviews 3%
1 star 12 reviews 4%
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(All Vehicle Makes)
**** B.
Vehicle Make : Ford
5 out of 5
12/2/2017
The repairs look great.
Dawn E.
Vehicle Make : Toyota
5 out of 5
12/1/2017
If I ever need body work again, I am definitely using CARSTAR Gapsch!
Carol B.
Vehicle Make : Toyota
1 out of 5
11/28/2017
Looks like they may have backed into something. No dents but some black marks on it.
Susan B.
Vehicle Make : Chrysler
5 out of 5
11/15/2017
Was one of the best experiences I have had with repair. I would recommend Gapsch to anyone
Karl H.
Vehicle Make : Chevrolet
5 out of 5
11/14/2017
I'm glad to get my car back in record time. Thanks to all the professional workers at your establishment.
Sue H.
Vehicle Make : Mini Cooper
5 out of 5
11/14/2017
Very fair, compassionate and told me everything I needed to know.
Jeffrey M.
Vehicle Make : Ford
5 out of 5
11/13/2017
The staff is great. Thank you so much
David F.
Vehicle Make : Chevrolet
1 out of 5
11/10/2017
Interior panel was replaced that requested not be replaced. This cost me over $250 out of my pocket
Nicole F.
Vehicle Make : Ford
4 out of 5
11/2/2017
Gapsch Carstar has been a great group to work with. They made a difficult accident repair process simple. The interaction was comprehensive and the repair work looks perfect. Blaise was incredible to work with and I couldn’t have asked for better communication, professionalism or courtesy.
Lydia G.
Vehicle Make : Honda
5 out of 5
11/2/2017
Thanks so much team! You guys made the process as painless as possible. I loved how well you and enterprise worked together. Nothing like team work. I had family members recommend me in, and they were right about you. They’re enjoyable to work with, make things easy, and get your car back to you as quickly as possible. Thanks again!
Jane L.
Vehicle Make : Honda
4 out of 5
10/26/2017
My estimate was thorough and quick. The work was initially not completed to my advisor’s satisfaction, so she asked for an extra day to fix it right. The communication was excellent throughout the whole process.
Anne K.
Vehicle Make : Hyundai
5 out of 5
10/25/2017
Rob **** did a great job!
Andrew N.
Vehicle Make : Nissan
4 out of 5
10/24/2017
The whole team did great. Blaise took my initial report and Jackie and the rest of the team took care of my claim. Excellent service and follow up. Happy to recommend this shop to others.
George F.
Vehicle Make : Ford
5 out of 5
10/22/2017
I am very pleased with the personal treatment(especially Blaize who kept me posted every step of the way) and with the top quality of the repairs that I received. I couldn't be happier with the whole experience under stressful circumstances for me. I will definitely recommend Gapsch to everybody who is willing to listen to me. Thanks again for the GREAT job by all.
Shellie S.
Vehicle Make : Acura
5 out of 5
10/18/2017
Yes I was completely satisfied, my car was done 2 weeks ahead of scheduled everyone on the staff was very helpful and always kept me informed on the status of my car
Enterprise Leasing.
Vehicle Make : Dodge
5 out of 5
10/10/2017
Russ and Sarah were great to deal with and made everything so simple. Rental was handled and everything was seamless.
Enterprise Leasing.
Vehicle Make : Nissan
5 out of 5
10/5/2017
Nice work. Friendly and helpful employees..
Enterprise Leasing.
Vehicle Make : Kia
5 out of 5
9/30/2017
My car looks great. Thank you everyone at GAPSCH!
Enterprise Leasing.
Vehicle Make : Ford
5 out of 5
9/30/2017
Great job
John D.
Vehicle Make : Mazda
5 out of 5
9/30/2017
Done on time and looks good

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