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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 257 reviews 75%
4 star 53 reviews 16%
3 star 9 reviews 3%
2 star 10 reviews 3%
1 star 12 reviews 4%
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(All Vehicle Makes)
Debbie C.
Vehicle Make : Ford
5 out of 5
5/11/2018
I'm very happy with my car. I appreciate everyone who made this easy on me. Thank you.
**** S.
Vehicle Make : Kia
4 out of 5
5/4/2018
I appreciated the updates as repairs were taking place. Would have been better to have 24 hour notice about repairs being complete.
Kimberly A.
Vehicle Make : Toyota
5 out of 5
5/4/2018
I like the text updates. Finished earlier than promised!
Barbara S.
Vehicle Make : Lexus
5 out of 5
4/25/2018
Entire experience was great. Work done is perfect.
Charles R.
Vehicle Make : Nissan
4 out of 5
4/20/2018
I have had four cars repaired at Gapsch. The quality of their work is second to none
Janet W.
Vehicle Make : Nissan
5 out of 5
4/6/2018
Loved working with Jamie. She was so helpful, and was a pleasure to work with. Car looked great after. Only wish the inside did not smell of paint so bad. Know that is a hard thing to get rid of. Thank you and will refer to friends and family
Becky R.
Vehicle Make : Chevrolet
5 out of 5
3/30/2018
Rob made the process very easy and my car was completed well ahead of schedule. I would definitely refer them to anyone needing body work.
William S.
Vehicle Make : Toyota
5 out of 5
3/20/2018
Excellent work and service
Kathleen B.
Vehicle Make : Jeep
5 out of 5
3/19/2018
Again. Thanks. It looks like new. What damage-its likes it never happened.
Daniel A.
Vehicle Make : Toyota
5 out of 5
3/17/2018
To Rob, Thank you for getting our Rav4 back to like new condition, and please thank your crew, they did a fantastic job! Dan and Sue Adams
Colt P.
Vehicle Make : Ford
5 out of 5
3/13/2018
Excellent service!
Gary W.
Vehicle Make : Chevrolet
5 out of 5
3/11/2018
They always go above and beyond their normal duties. The Best service and expertise around.
Virginia K.
Vehicle Make : Acura
5 out of 5
3/10/2018
If I ever need body work in the future I would come back.
Ron O.
Vehicle Make : Nissan
5 out of 5
3/8/2018
Friendly and Nice People to work with.A 10+
Cheryl K.
Vehicle Make : Nissan
5 out of 5
3/7/2018
Rob was wonderful to interact with and I was completely satisfied with the condition of my vehicle.Thank you
Amra H.
Vehicle Make : Kia
5 out of 5
3/2/2018
Thank you carstar gapsch for taking care of me I really appreciate everything! Amra
Jocelyn M.
Vehicle Make : Honda
5 out of 5
2/28/2018
They are super nice. When i picked up my car, my car was clean inside and out and they did a great job too. Therefore they deserve my 5 stars.
Eric M.
Vehicle Make : Infiniti
5 out of 5
2/21/2018
Rob and the entire staff were amazing. I wouldn't take my car anywhere else.
Carol B.
Vehicle Make : Cadillac
5 out of 5
2/15/2018
Employees are very helpful and informative. I was kept up to date on the repairs and I am very satisfied with the service.
Sharon S.
Vehicle Make : Chevrolet
2 out of 5
2/14/2018
I’ve already talk to someone about this, and the work and the people were wonderful. My only problem was I was told that my car would be ready Friday and that they would put the keys in the car and I could pick it up at my convenience. I turned in my rental car in Saturday about one, the gentleman from enterprise drove me back over to Gapsch to pick up my car, and my car was not outside. He then had to return me back to enterprise I had to be re-issued another rental car which Gapsch picked up the bill, But it was almost a two hour process, and luckily I didn’t have to return back to work after I finished. Yes I was re-issued a car, but when someone is expecting to pick up their own vehicle on Saturday morning, and has to make another trip over to enterprise and then another trip backl over to Gapsch,… It was just not a pleasant experience… Even though everyone was more than friendly and everyone was more than helpful. I would still come back, because the workmanship is very very good. Thank you

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