Cora G.
Vehicle Make : Acura
Your team was courteous and professional
John R.
Vehicle Make : Jeep
Fantastic customer service! I was very impressed. The work on my car looks great and I would recommend you guys in a heart beat. Thanks for everything.
Regina M.
Vehicle Make : Hyundai
Called us to come in an when got there parts weren't on car told it would be ready by 4pm called us at 535pm telling us we 15 mins to get there !
George R.
Vehicle Make : Mercedes
Signature Collision did a wonderful job on my car. I have recommend the to friends.
Stephen K.
Vehicle Make : Hyundai
Thecways theveholebjob was handled, from bringing the car in, bring set up with s rental car and also being updated on progress of my car getting fixed. Great job!
Reita T.
Vehicle Make : Toyota
Woke up to a nice puddle in my van. Overall terrible work. Only thing nice about this shop was the front desk customer service representative.
I will have to take my van to another shop to repair the repair.
100% dissatisfaction.
Jean C.
Vehicle Make : Ford
I have spoke with the rep and I am taking it back today
Katrina W.
Vehicle Make : Toyota
The staff that I interacted with were professional and courteous. However, I felt that the repair itself took much longer than it should have.
Fatemia G.
Vehicle Make : Mercedes
After picking up my car, I noticed damage to my front bottom grill. It is slightly bent. I expected to receive my vehicle back in the same condition that I dropped it off in.
Reginald B.
Vehicle Make : GMC
The customer service was excellent. The whole process was accurate and explained clearly from the collision, rental and finish product. I'm very satisfied with my experience at Waldorf collision/ Gieco.
Joshua L.
Vehicle Make : Jeep
This was hands down the most seemless experience I've had with a car repair and insurance claim ever. Thank you so much.
Darrell B.
Vehicle Make : Hyundai
The bright spot was MR Paul Hayes and the receptionist other than that had to return 3 times. ****. Wrong rim replaced 2nd windshield cracked 3rd had to wait 2 hours for car to return from being realigned. If not for Paul and the receptionist I would have called the owner but they were kind and professional through the bad experience.
Charles R.
Vehicle Make : Hyundai
I was very satisfied with the service the best service ever
Terry P.
Vehicle Make : BMW
My whole experience with signature collision was a pleasant one. Everyone was helpful and courtesy. My car was repaired before the estimated time and I am quite pleased with the results.
Tyisha O.
Vehicle Make : Jeep
I had a gray experience with everyone here. I would come back here and recommend this location to people I know
Mary-jo T.
Vehicle Make : Jeep
Great customer service. Timeliness was excellent.
Kenya S.
Vehicle Make : Honda
Blinker is not working. I'm calling back tomorrow
Alan R.
Vehicle Make : Mazda
People were nice / car was not in a presentable order at pick up
Kristin R.
Vehicle Make : Nissan
Excellent service from start to finish. The staff was exceptionally helpful. I am thoroughly pleased with the service I received. Thank you to everyone who worked on my car.
Altonell M.
Vehicle Make : Cadillac
So far I'm 100% satisfied with my "repair". However, I missed several hours of work and personal time due to low battery issues after pickup. I had to utilize GEICO emergency road side. After contacting Signature about my issue I was told it's not uncommon for battery drainage due to lack of use and doors being left opened etc during repair. If this is a common known issue I suggest a best practice be explored to put vehicles on battery chargers approximately 6 to 24 hrs in advance of customer pickup. Although general customer service was really great, this glitch if I had to rate from **** to 5 would be the difference between a 5 and 3. Thank you for the opportunity to comment.
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