Procare Collision - Live Oak

The repairs were done quickly and I was informed as to the progress regularly. It looks brand new like there was never any damage. Thank you.

Very professional and friendly. A great experience!

Repair was completed in a timely manner with text updates from the staff. Very satisfied with the quality of work! Thank you.

Cara was awesome; she kept me updated all through the process. Very professional....it was a great experience

The team did an outstanding job of keeping me informed and was quick to respond to my questions! Thank you Ray!

Very professional

You did a wonderful job on my car and you were very fast Thank you

Great service. Cara was awesome.

Very surprised and happy of the work that was done on my viechle. I was retune in great condition. Excellent Job

Special thanks to Cara and the team for taking care of yet another car for me.

The texting was very helpful and helped to be kept informed of progress. Thank you very happy on the restoration. Thank you Denise Elizondo

This repair was SO fast and professional. I am so impressed with all of the staff at Pro care in live oak! THANK y’all so much for making this bumper replacement as painless as possible.

During the Post inspection, I noticed two comestic issues that were NOT noticed or discussed during the preinspection. These cosmetic issues should have been noticed by a trained eye/professional representative and should not have been pointed out by me alone! My concern is: were these issues caused by Procare? Unfortunately, the photos on file at Procare do not definitively point these out, so I am disappointed because now I have to figure out how they occurred at what caused them. So white the fact that I will probably be stuck with the bill for repairs, I am not a totally satisfied customer. Yes, I know we are all human and am not mad, just disappointed these issues were not noticed before any repairs were done because they are obvious!

Terrible communication. From start to finish. Car not running properly. Accused me of driving the car and that someone hit something and the car flew up in the air and slammed down real hard on something. That car was parked in front of my house for a whole week, I explained that but they would rather call me a liar. Why would I fill out a police report to try to find out how or who hit my car I pay Geico for 3 vehicles, over 500 a the for over six years. And they charged me 500 deductible to fix the car.im disabled and barely have money to live on.i have coverage I thought to protect myself from other drivers.then I was mislead about the Enterprise rental insurance. I agreed, reluctantly, to 50 for two days of exta INS on the rental because of 4th of July. Only cause they ask for a 50 deposit on the rental.theni return it and pick up my car and go home and find out that Enterprise charged another 135.11 for more insurance.im getting on Facebook and warning people of their lack of concern of the individual having been overcharged all the way around. Plus my car is running horrible

Cara kept me informed of changes. The shop worked with my schedule on drop off time. The shop was also willing to fix items job request that were not caused by the incident, saving me from now time without my car. Repairs make my car look like it's new. Satisfied.

Cara Winters wss wonderful,staying in.touch with progress,caring,friendly,and professional!

The customer service was outstanding

They did an awesome job, and cara did a fabulous job keeping me updated During the process

Ray is the best. Unfortunately for me I’m a repeat customer within the past 12 months. Best customer service ever!

Technicians were sincerely helpful and made a good faith effort to provide quality parts at a fair price. The repairs were paid out of pocket private insurance not billed for the cost.