Procare Collision - Live Oak

Thank you for your prompt and careful service!

Great service. Kept informed of progress. Friendly staff.

I was really upset when I got into an accident. I loved the fact that they were so calm and reassuring. They got the job done quickly and professionally. It looks great. Thanks for the great service!

This was our first time with Pro Care. We received excellent service

Rey was amazing and always kept us updated. I appreciated all of his help and the updates.

I really happy with the service that I received from Ray Ruiz & Procare Collision and I will recommend Procare Collision to any of my Friends if the needs arises.

From the time I walked through the door until I drove off the lot the customer service was FANTASTIC!! Christina the receptionist had a few people in front of her and she was on the phone, she took the time to acknowledge every person so they didn’t just feel like they were just standing there. When I dropped my car off I had to wait for Enterprise (they were also wonderful), I was offered refreshments and I didn’t feel uncomfortable in the environment, it was just really welcoming! George picked up my car and brought me my car back. He made sure to explain to me what they fixed and how in laments terms lol. There were some marks left on my car from when they marked the area. He took my car back to get the marks off and also went the extra mile and got off some extra scuff marks! I TRULY APPRECIATED that!! Had my baby looking brand new!!! They were great!!

Ray went above and beyond. He would not release the car until the repairs were completed to the highest standard. Well done Rau!

Really great communication. Took a little longer than initial estimate. Great staff out front with clients. I appreciate them doing some detail inside. Thank you! One question/concern: my rear view camera has been moved from it’s original viewing position and now includes part of the handle in the view. I checked the exterior lens and it was dirty but still visually capable. I will need to find a way to return it to original factory setting. My question is how this happened when all repairs were to the front bumper/grill etc? Seems odd. Otherwise, job well done. Thank you.

Everything was great!!! Good customer service!!! Always keep me piston my car while it was getting worked on I give them 5 stars great service and my car looks beautiful!!

Awesome quick service.

Peter did an awesome job! I got my car back quickly, and it looks brand new again. I would highly recommend Peter and Procare to anyone needing their car fixed.

So far everything is great. The car looks great! I appreciated the frequent updates. Great service! Thank You Ray and team!

Estoy muy satisfecho, con el servicio que me dieron, fue de muy buena calidad y trabajaron, muy rapido. La vaerdad que estoy muy contento, el servicio que me ofrecieron fue exelente.

The quality of the work, and the speed with which it was done, were impressive. I’m already recommending you to people I know. Ray is a top-notch professional.

Great job overall. However it looks like after the tear down, the radio was put together incorrectly. When I push down on the radio, it goes up instead. Minor fix I imagine. Please have someone call me :)

Peter was very attentative to our needs and concerns.

Peter was great. Hopefully I never have to see him again. Accidents happen and it was great to have a place I can trust to repair my car.

There is a horrible rotten smell in my car now. From what I don't know but I do know it wasn't there when I dropped it off

Peter **** was very professional and very communicative when it came to providing me updates. Car looks great. I hope I never have to come see you again in this matter but if I ever need any body work done I know where to go now.