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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 282 reviews 85%
4 star 14 reviews 4%
3 star 3 reviews 1%
2 star 15 reviews 5%
1 star 19 reviews 6%
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(All Vehicle Makes)
Alvaro C.
Vehicle Make : Toyota
5 out of 5
11/22/2013
Howard was very communicative and I especially liked the text message updates
Tiffany C.
5 out of 5
11/16/2013
Another awesome experience after an unfortunate accident.
Donald E.
Vehicle Make : Chevrolet
5 out of 5
11/9/2013
Give Kyle Pokraka a big raise. Guy did an amazing job & is a great representative for your business. Thx. Ed Sorensen.
Andria M.
Vehicle Make : Chevrolet
5 out of 5
11/7/2013
Although my car was not repaired, (total loss) they were super helpful in getting me fast service. The receptionist in the collision department could be a little less cold but everyone else was great!
Rodney C.
Vehicle Make : Chevrolet
5 out of 5
10/17/2013
Everything looks fantastic! It is top notch quality. Definitely will come back if I need any more repairs.
Mike H.
Vehicle Make : Chevrolet
5 out of 5
10/15/2013
Well your service is great we appreciate the phone calls or text messages in going through the repair process .you gave us a pickup date and stuck to it unlike other dealer ships .we will defintly use you again and recommend Richard Karr to others .Many Thanks Michael and Holly Herbelin
Mary A.
Vehicle Make : Dodge
5 out of 5
10/9/2013
The staff at the collision center were knowledgeable, courteous and answered all our questions. Howard kept me updated on status of repairs. I really liked the txted notices. Excellent service
Tommy T.
Vehicle Make : Pontiac
5 out of 5
10/4/2013
The repairs were very well done and as fine a paint job as I have ever seen. Thank you SO much for the excellent customer service and the speedy repair of my vehicle. I would recommend your shop over any other in town! THANKS AGAIN :)
Erlinda L.
Vehicle Make : Dodge
5 out of 5
9/26/2013
Thank you all for a job well done! Ricardo Karr Collision team did an excellent job. The scratches and gouges are smoothed out! The rear view mirror is back! The paint job is excellent! Thanks again for taking the time needed to do it right!
Jon E.
Vehicle Make : Ford
5 out of 5
9/21/2013
Completly satisfied. Thank you!
Gary C.
Vehicle Make : Honda
2 out of 5
9/19/2013
No need to contact me. Not happy with mismatch paint on bumper. We did not tell anyone when we picked up the car because it was closing time.
Rachel O.
Vehicle Make : Honda
5 out of 5
9/10/2013
The staff is so nice and go out of their way to help you during the process and guarantee their work. I've used them before and they were just as good then as they are now. If I need services like this again I will definitely go back. Thank you Richard Karr Motors!!
Lindsey B.
Vehicle Make : Ford
5 out of 5
9/9/2013
Thank you Cusco for a great job! Thanks to everyone there for taking such great care of my baby, "Matilda the Mustang" haha:-)
Unknown U.
Vehicle Make : Chevrolet
5 out of 5
8/29/2013
Great service , thank you so much !
David W.
Vehicle Make : Pontiac
5 out of 5
8/24/2013
Very professional and customer friendly. I had a very good experience. I feel great about the repairs to my car and how I was treated.
Sarah B.
Vehicle Make : Honda
5 out of 5
8/21/2013
Excellent! So wonderful and well done!
Jason H.
Vehicle Make : Subaru
2 out of 5
8/21/2013
I expected to get my car back looking as it did before the accident and in my opinion, it does not. It looks like its been worked on not like a car that is less than a year old.
George B.
Vehicle Make : GMC
5 out of 5
8/16/2013
Thank you for a nice job of returning the car so clean. George B
Anita S.
Vehicle Make : Honda
5 out of 5
8/3/2013
Very personable, And I Am Well Pleased, with the job. ThankYou!
Sam T.
Vehicle Make : Nissan
5 out of 5
7/31/2013
Great job, great communication, great service.

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