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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 282 reviews 85%
4 star 14 reviews 4%
3 star 3 reviews 1%
2 star 15 reviews 5%
1 star 19 reviews 6%
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(All Vehicle Makes)
**** F.
Vehicle Make : Nissan
5 out of 5
6/17/2014
Very good service. No complaints or suggestions.
Alma T.
Vehicle Make : Ford
5 out of 5
6/13/2014
Love the prompt response and text updates.
Rashad D.
Vehicle Make : Chevrolet
5 out of 5
6/10/2014
The whole staff at the Richard Karr collision center was very friendly and professional. The process was smooth from start to finish and was completed sooner than expected.
Gary K.
Vehicle Make : Toyota
5 out of 5
6/6/2014
The contact person was very informative and answered all questions we had. He was very professional and helpful.
Emily C.
Vehicle Make : Toyota
5 out of 5
6/3/2014
Great customer service
Jose C.
Vehicle Make : Buick
5 out of 5
5/31/2014
From the phone call I made to schedule the repairs on my Buick to getting it back in a timely manner as well as the high quality collision repair your staff did, it was truly a pleasure doing business.... I strongly recommend anyone to experience the professional customer service I received... Keep up the great work, and thanks again! Jose
Donald K.
Vehicle Make : Toyota
5 out of 5
5/29/2014
Kyle was especially helpful during the whole process.
Axel P.
Vehicle Make : Hyundai
5 out of 5
5/22/2014
I appreciated being kept informed through out the process. It was very professional and my car was as good as new. Thank you!
Melanie M.
Vehicle Make : Nissan
5 out of 5
5/17/2014
Howard was personable and competent. I felt like my car was in good hands.
Alan B.
Vehicle Make : Nissan
5 out of 5
5/16/2014
The job was done as promised in a timely fashion.
Olivia M.
Vehicle Make : Volvo
5 out of 5
5/16/2014
Very good service everytime I have been a customer. Highly recommend them
Christi M.
Vehicle Make : Chevrolet
2 out of 5
5/14/2014
The passenger door lock is not working and there is a chip in the window that was replaced. I was told to bring it back in and it would be repaired. I thank you for being so nice to us and the text keeping us updated on the repairs. Howard, Kyle and the lady receptionist have been extremely helpful and we will certainly be back....but I pray not too soon!
Robert P.
Vehicle Make : Ford
5 out of 5
5/6/2014
Very pleased with the repair!!! Great job.Thank you.
Ronnie M.
Vehicle Make : Chevrolet
5 out of 5
4/29/2014
I would recommend Richard Karr to everyone! My car looks great, and the service was awesome! Thanks!!
Sherrell W.
Vehicle Make : Pontiac
5 out of 5
4/24/2014
I would just have to say they did an awesome job on my...the marks are gone and she is driving much better thus far...I feel much safer driving her then I did before....it am very please with the work that was done in the timing matter it was done in.... Thanks
Charles O.
Vehicle Make : Saturn
5 out of 5
4/18/2014
You do very good work.
Chauntay N.
Vehicle Make : Ford
5 out of 5
4/17/2014
Everyone was very friendly and helpful I was impressed
Henry D.
Vehicle Make : Ford
5 out of 5
4/17/2014
Great service
Kendall L.
Vehicle Make : Chevrolet
5 out of 5
4/10/2014
It was a very pleasant experience.
Leticia D.
Vehicle Make : Chevrolet
5 out of 5
3/29/2014
I have had to come to Richard Karr twice in 6 months and I have had nothing but courteous, professional treatment. Thank you for the great work!!

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