Body Shop

Real Reviews From Verified Customers

Sarah G.
Vehicle Make : Honda
5 out of 5
3/26/2017
Thank you! You all were amazing and made this whole process super easy. I can see why USAA recommended you to work with, and I was not lead astray! Thank you again!
Albert B.
Vehicle Make : Lexus
5 out of 5
3/25/2017
Always an A
Amy S.
Vehicle Make : Toyota
5 out of 5
3/24/2017
I was updated throughout the entire process and the recovering and returning of my rental car was extremely easy.
John W.
Vehicle Make : Toyota
5 out of 5
3/22/2017
Everything was excellent. Body work was perfect. Coordination with USAA and Enterprise was excellent. Really appreciated the email updates. Everyone is so polite and helpful.
Kevin C.
Vehicle Make : Subaru
5 out of 5
3/10/2017
You took care of me quickly and kept me informed. The car came back on schedule and cleaner than from my car wash!
Daniel M.
Vehicle Make : Subaru
5 out of 5
3/10/2017
I was very impressed with the ongoing feedback during the repair and could not have been happier with the results. The repair work was excellent.
Leonard J.
Vehicle Make : Toyota
5 out of 5
3/9/2017
I've used Falls Church Auto Body in the past and always very friendly, helpful, courteous, and does superior work. Thank you again for a great job. Not to be negative in anyway toward you, but I hope that I never have to return for your services again. LOL Thanks again
Elizabeth K.
Vehicle Make : Scion
1 out of 5
3/6/2017
so i now see that there are still small things wrong. can i bring my car back? thanks!
O H.
Vehicle Make : Audi
5 out of 5
2/28/2017
I was well informed of the status of the repairs - impressive!
Nancy W.
Vehicle Make : Toyota
5 out of 5
2/22/2017
Easy experience. Beautiful work!
India W.
Vehicle Make : Mercedes
5 out of 5
2/13/2017
The estimate was quick and easy. very efficient. getting scheduled was very easy for the repair too. very appreciative
Christine W.
Vehicle Make : Toyota
4 out of 5
2/11/2017
Your team was terrific: both receptionists were extremely professional - THE BEST! Billy, Scott, and Rich - very good in communicating start to finish. One receptionist went the extra mile to find my car (which was around the corner) and drive it to the main door for me. In addition, the communication among all teams was exceptionally smooth: Team Enterprise, Team USAA, and Team Falls Church Auto Body. There were ZERO missteps or fumbles. Thank you for making an unpleasant situation (a car that needed to be repaired) into an anxiety-free process. Chris White 2/11/17
**** L.
Vehicle Make : Subaru
5 out of 5
2/10/2017
I really liked how I was kept up to date on every step of the process and how quickly the job was finished!
Patricia P.
Vehicle Make : Lexus
3 out of 5
2/2/2017
One little thing the front floor was not vacumed.
Michael D.
Vehicle Make : Scion
5 out of 5
1/29/2017
I liked the updates on repair progress, the ease of dropping off the rental, and the always cheerful, thoughtful, and helpful staff.
Christy B.
Vehicle Make : Nissan
4 out of 5
1/21/2017
Kept me Informed every step of the way. Couldn't have been better! Certainly will use again!!
Colleen D.
Vehicle Make : Honda
5 out of 5
8/13/2016
Thank you for getting it done so quickly!!!
Jack S.
Vehicle Make : Toyota
5 out of 5
6/9/2016
As always, professional service.
Robert O.
Vehicle Make : Toyota
5 out of 5
6/6/2016
THANKS
Stanley E.
Vehicle Make : Mercedes
4 out of 5
6/5/2016
NO COMMENTS AT THIS TIME

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