Body Shop

Real Reviews From Verified Customers

Pamela M.
Vehicle Make : Audi
5 out of 5
3/12/2018
Great job folks
**** S.
Vehicle Make : Kia
5 out of 5
3/1/2018
I really appreciate how quickly the work was done, how great the car looks and how well I was kept in the loop I was on the repair process.
Sarah J.
Vehicle Make : Fiat
5 out of 5
2/23/2018
Thanks for fixing my car! You were very communicative.
Carolyn R.
Vehicle Make : Subaru
5 out of 5
2/21/2018
appreciate the emails keeping me up to date on progress and the accurate estimated time of completion
Andrew B.
Vehicle Make : Kia
5 out of 5
2/12/2018
The estimate process was quick and easy. We were able to get in quickly and when there was a change we were informed and it was handled without any change to our end time. Everyone was kind and friendly and helpful. Thank you!!
William C.
Vehicle Make : Mercedes
5 out of 5
2/10/2018
Your Falls Church Auto Body shop far exceeded my expectations. The repair looks fabulous! Great job! Your Customer service deserves an A+. Thank you Robby for coordinating and making my experience painless. Thanks again.
Jeffrey B.
Vehicle Make : Toyota
5 out of 5
2/8/2018
Excellent communication and work done well. Thank you!
Nicholas M.
Vehicle Make : Lexus
5 out of 5
2/3/2018
As always your staff is professional and they do a terrific job completing the work to our satisfaction and on time.
Wilbert P.
Vehicle Make : Lexus
5 out of 5
1/31/2018
From my exterior observation it looks excellent, like new. I really liked the fact that the updates kept coming. Many businesses keep you in the dark. And, the car rental situation worked well too. I am satisfied. Thanks
Elizabeth S.
Vehicle Make : Chrysler
5 out of 5
1/24/2018
Second time in 15 years I have used your company. The quality of the work is always outstanding, as is the customer service/interaction. Thank you!
Darius F.
Vehicle Make : Volkswagen
4 out of 5
1/23/2018
I really appreciated the excellent communication about what was going on with my car - it gave me one less thing to worry about last week.
Nahla H.
Vehicle Make : Ford
5 out of 5
1/22/2018
I apprecite the proactive & timely updates and for keeping me in the loop of the status of the repaire via phone, email and auotomated email. I appreciate for being sensative to my rental allowance timeline so I can get my car on or before my rental due. Thank you for giving me a quick run through of what was repaired when it was the time to pick up my car. Everyone was friendly, knowledgeable and polite.
William M.
Vehicle Make : Subaru
1 out of 5
1/20/2018
I did not appreciate that all of the presets on my radio were set to spanish radio stations when I took delivery of the car. If someone wants to listen to music at work that is their and your business. However, if my car is "on" so they can listen to my car radio (and not their own device with an independent source of power), it is not appropriate. I also don't think my presets would have been changed if someone was simply moving the car to different areas of the shop. If they did change them for such short trips that too would be inappropriate.
Robert H.
Vehicle Make : Toyota
5 out of 5
1/12/2018
Always excellent service.
Steven G.
Vehicle Make : Audi
5 out of 5
1/6/2018
The communication from you was outstanding. The efficiency was outstanding and the work was outstanding. My business partner will be contacting you for her car. Happy to spread the word.
John R.
Vehicle Make : Subaru
4 out of 5
1/5/2018
Unfortunately, it was my third visit in 6 months, but there is no shop more professional than this. The work has been as promised and they go out of there way to please.
Jane H.
Vehicle Make : Honda
5 out of 5
12/29/2017
Extremely efficient, made it easy, stuck to,deadline, kept us informed with progress. Staff really nice and helpful. Job completed is excellent.
Henry H.
Vehicle Make : Subaru
5 out of 5
12/15/2017
Love the update!
Nancy G.
Vehicle Make : Toyota
5 out of 5
12/14/2017
You have done work for me before and I was very satisfied.Thank you for your prompt and courteous attention always. And thank you for always keeping me updated with the progress of the repairs. Sincerely, Nancy G
Sally D.
Vehicle Make : Cadillac
5 out of 5
12/12/2017
I had an excellent service experience all the way around including the Enterprise car rental.

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