Body Shop

Real Reviews From Verified Customers

Ryan I.
Vehicle Make : Honda
4 out of 5
8/17/2016
Quick service, updates, and convenient rentals through enterprise
Karen N.
Vehicle Make : Toyota
5 out of 5
8/13/2016
My car looks great. Cooks did a nice job repairing it. The one complaint I have is better communication on the status and completion of the repairs.
Wilfredo R.
Vehicle Make : Acura
5 out of 5
8/13/2016
Very pleasant staff and professional.
Marisol A.
Vehicle Make : Honda
5 out of 5
8/12/2016
I had a great experience with Cooks Collision. Loved how up to date they kept me with the repair. Wonderful customer service as well, everyone In the facility was very kind and so accommodating to your needs. Definitely will be coming back for any future repairs. Thank you!
Irakli T.
Vehicle Make : Audi
5 out of 5
8/9/2016
Everything was excellent from start to finish. Reese was on top of everything. Professional, efficient and caring beyond expectations.
Kari L.
Vehicle Make : Subaru
4 out of 5
8/5/2016
Very nice place: friendly staff n made the process of filing claim, doing estimate, explaining the steps n progress of car so easy n flawless; I have nothing to worry about n my car s bumper was fixed like brand new! I would come here again n refer to my friends!:)
John D.
Vehicle Make : Honda
1 out of 5
8/3/2016
This is the second time we have to bring it back, this time the Ac doesn't work, last time was wipers
Shanmei Y.
Vehicle Make : Honda
2 out of 5
7/27/2016
For some reason, I don't think it's a friendly place.
Kathleen C.
Vehicle Make : Mazda
5 out of 5
7/26/2016
Great job and friendly thank you ?????????
Lynette C.
Vehicle Make : Audi
1 out of 5
7/23/2016
Will only speak to Amanda Asst distinct manager
Evangeline C.
Vehicle Make : Lexus
5 out of 5
7/15/2016
Good job!!'
Moneesha G.
Vehicle Make : Acura
1 out of 5
7/13/2016
The completion date communicated to me was inaccurate with the actually date which led to inconvenience and days taken off from work. After completion, the shop was resistant with working with my schedule in order for me to pick my car up and I was given varying information each time I called to inquire. I noticed afterwards that the mirror which was replaced was actually not installed correctly and I will be reaching out to make sure this is corrected.
Mary G.
Vehicle Make : Honda
2 out of 5
7/1/2016
You were 5 days late.
Lisa M.
Vehicle Make : Mazda
1 out of 5
6/25/2016
I had to call several times even though Nikki said she would call me. I never received any calls from her and when I would call at the end of the day, she would tell me "oh I've been so busy I haven't gotten to my calls" Also the rental car that I got was very dirty on the outside. It had bugs stuck to the front and side mirrors and was dusty all over. My car is awesome all the repairs are perfect! The guy that gave me the rental was very nice and so was Nikki when got to talk to her. And Mo was really nice too.
Tony B.
Vehicle Make : Jeep
4 out of 5
6/23/2016
These vixen and staff were Excellent. I can't say enough about their professionism.
Christine C.
Vehicle Make : Volvo
2 out of 5
6/14/2016
Repeatedly delayed and the only way I was informed was to keep calling the office
Bharat G.
Vehicle Make : Honda
5 out of 5
6/4/2016
Nice work
Sairaj P.
Vehicle Make : Toyota
5 out of 5
6/3/2016
Work complete as stated. Nancy and her colleague were very helpful and courteous. Very good customer service. N
Jonathan C.
Vehicle Make : Acura
5 out of 5
5/22/2016
Everything about the service was 1st class and efficient.
Susane W.
Vehicle Make : Acura
5 out of 5
5/3/2016
The service from Nancy was awesome. My car looks better than ever.

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