Qun H.
Vehicle Make : Acura
The date of completion moved couple of times, which is not good but understandable. Nobody told me about the delay until last minute and I had to call in to find out. Hard for me to make alternative arrangements at last minute.
Lorena C.
Vehicle Make : Chevrolet
Excellent job repairing my car
Ken J.
Vehicle Make : Lexus
Very well Organized and Structured Process, Explanations
and Information was communicated thoroughly
Sandra C.
Vehicle Make : Mercedes
The battery was disconnected and the code had to be reset.
Didn't have the numbers had to go to the Mercedes dealership to reset
Other then that I was completely satisfied. Also the office personnel were all extremely nice
Deborah M.
Vehicle Make : Honda
Thank you!
Lillian P.
Vehicle Make : Toyota
Time estimate three days off.
Cost estimate 100% off.
Text message conflicting with phone message.
Ravi S.
Vehicle Make : Lexus
I
Mira P.
Vehicle Make : Honda
The best body shop and service!!!
Heather M.
Vehicle Make : Honda
I understand I had to wait over a week for my car repairs due to the holiday and shipment. I want to Thank the workers who repaired my car and a BIG Thank you to Pam!! She is an amazing person great in customer service. And the lady who helped with the the final paperwork also amazing person. Thank you again!
Heather M
Vicki F.
Vehicle Make : Lexus
I appreciate the daily updates on my car. I thank all the great people who worked on my car and the ladies who helped me in the office.
Anson K.
Vehicle Make : BMW
Great service! People are very nice!
Anabel D.
Vehicle Make : Chrysler
Quick process and professional, knowledgeable staff
Jian Z.
Vehicle Make : Nissan
You are doing a great job thanks
Bradley M.
Vehicle Make : Honda
Awesome
Megan M.
Vehicle Make : Jeep
All the employees were very friendly and my car looks beautiful, the text messaging feature was very confusing and often told me my car would be ready on days that it wasn't.
Danny L.
Vehicle Make : Honda
One item required me to return to the shop for added work. Inconvenient but not too bad.
Leonor I.
Vehicle Make : Honda
Grate job
Irma D.
Vehicle Make : Toyota
Very friend staff and excellent service from the beginning to end
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Rajasekhar S.
Vehicle Make : Lexus
This was the second time I used Cooks collision. Again a loose end. It's never fully complete in one go.
Nuria H.
Vehicle Make : Honda
Everyone was extremely professional and excellent customer service.
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