Body Shop

Real Reviews From Verified Customers

Teres J.
Vehicle Make : Honda
5 out of 5
4/28/2017
Nice job, Team!
Sandra R.
Vehicle Make : Toyota
4 out of 5
4/27/2017
Pam was great.. She made perfect suggestions to help me make best decision. The car was a mess and her and the crew did a great job resolving all that and beyond what I had expected in returning the car very clean and with great respect to it's contents.
Joseph S.
Vehicle Make : Honda
5 out of 5
4/27/2017
All was smooth. Staff friendly.
Mohameed S.
Vehicle Make : Hyundai
1 out of 5
4/26/2017
It took 8 days for labor work of 4 hrs. Response on status is slow
John G.
Vehicle Make : Chevrolet
5 out of 5
4/25/2017
Service and updates unlike anything I've experienced!!!Top notch customer service, awesome results. I will recommend Cooks to all my friends and business associates
Bryce K.
Vehicle Make : GMC
3 out of 5
4/20/2017
There was adjustments made after the original pick up date as the pieces didn't lay properly. The second time I picked up, it was how it should have been. I also wish there was a little more communication. My car was in the shop for 8 days and I got one phone call and two texts.
Philip H.
Vehicle Make : Ford
1 out of 5
4/20/2017
You received a defective part which I understand, which delayed The date my vehicle was suppose to be ready, I totally understand that. My issue Is I never received a call explaining that to me. I had to keep calling In order to find out why the expected date to be completed Was pushed back several days.
Roland P.
Vehicle Make : Lexus
5 out of 5
4/20/2017
Very satisfied with the work Cooks completed on my Lexus. Thank you!
Rebecca A.
Vehicle Make : Hyundai
5 out of 5
4/19/2017
My car repair looks great! I'm very pleased with the end result.
Prakash P.
Vehicle Make : Honda
1 out of 5
4/6/2017
Had to ho back again to fix stuffs. Number plate was missing. Door handle was not fixed properly
Lynda M.
Vehicle Make : Lexus
5 out of 5
4/6/2017
Dealing with the Cooks Collision staff was pleasant and hassle free from drop off to pick up. Definitely satisfied with the overall service and body work. Thank you!
Regina W.
Vehicle Make : Dodge
2 out of 5
4/4/2017
Worse experience I've had will never use them or your insurance again
Sungkwon L.
Vehicle Make : Honda
4 out of 5
4/4/2017
Cooks Collision is excellent.
David A.
Vehicle Make : Audi
5 out of 5
3/31/2017
Excellent and efficient service. Highly recommended.
Adnan M.
Vehicle Make : Cadillac
5 out of 5
3/28/2017
Good story to tell here. On my last repair I had one feedback which was that the delivery was a little late. On this recent visit not only did your staff acknowledged that, but also tried to work on improving, built a personal relationship with me, and overall gave great service. Dont find many business who value customer feedback to this level. Certainly a keeper from a repair perspective. Nikki and the GM were great in dealing with, and I will refer you guys to other friends.
Edward N.
Vehicle Make : Honda
3 out of 5
3/25/2017
Everything seems in order. All parts fit well and the car tracks fine.
Ernesto G.
Vehicle Make : Honda
5 out of 5
3/22/2017
I appreciate the levelocity of professionalism and great partnership that shows up between Cooks and Geico. Great experience. Small glitch on the backend but I am super confident that resolution will be easy, fast and excellent.
John R.
Vehicle Make : Honda
5 out of 5
3/19/2017
My one constructive criticism would be to be in more frequent contact about expect/estimated date of completion. All else was great though
Aitor B.
Vehicle Make : Subaru
5 out of 5
3/19/2017
Service was really good. I like the text message updates
Intaz K.
Vehicle Make : Toyota
5 out of 5
3/16/2017
Very friendly Staff

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