Teres J.
Vehicle Make : Honda
Nice job, Team!
Sandra R.
Vehicle Make : Toyota
Pam was great.. She made perfect suggestions to help me make best decision. The car was a mess and her and the crew did a great job resolving all that and beyond what I had expected in returning the car very clean and with great respect to it's contents.
Joseph S.
Vehicle Make : Honda
All was smooth.
Staff friendly.
Mohameed S.
Vehicle Make : Hyundai
It took 8 days for labor work of 4 hrs.
Response on status is slow
John G.
Vehicle Make : Chevrolet
Service and updates unlike anything I've experienced!!!Top notch customer service, awesome results. I will recommend Cooks to all my friends and business associates
Bryce K.
Vehicle Make : GMC
There was adjustments made after the original pick up date as the pieces didn't lay properly. The second time I picked up, it was how it should have been.
I also wish there was a little more communication. My car was in the shop for 8 days and I got one phone call and two texts.
Philip H.
Vehicle Make : Ford
You received a defective part which I understand, which delayed
The date my vehicle was suppose to be ready, I totally understand that. My issue
Is I never received a call explaining that to me. I had to keep calling
In order to find out why the expected date to be completed
Was pushed back several days.
Roland P.
Vehicle Make : Lexus
Very satisfied with the work Cooks completed on my Lexus. Thank you!
Rebecca A.
Vehicle Make : Hyundai
My car repair looks great! I'm very pleased with the end result.
Prakash P.
Vehicle Make : Honda
Had to ho back again to fix stuffs. Number plate was missing. Door handle was not fixed properly
Lynda M.
Vehicle Make : Lexus
Dealing with the Cooks Collision staff was pleasant and hassle free from drop off to pick up. Definitely satisfied with the overall service and body work.
Thank you!
Regina W.
Vehicle Make : Dodge
Worse experience I've had will never use them or your insurance again
Sungkwon L.
Vehicle Make : Honda
Cooks Collision is excellent.
David A.
Vehicle Make : Audi
Excellent and efficient service. Highly recommended.
Adnan M.
Vehicle Make : Cadillac
Good story to tell here. On my last repair I had one feedback which was that the delivery was a little late. On this recent visit not only did your staff acknowledged that, but also tried to work on improving, built a personal relationship with me, and overall gave great service. Dont find many business who value customer feedback to this level. Certainly a keeper from a repair perspective. Nikki and the GM were great in dealing with, and I will refer you guys to other friends.
Edward N.
Vehicle Make : Honda
Everything seems in order. All parts fit well and the car tracks fine.
Ernesto G.
Vehicle Make : Honda
I appreciate the levelocity of professionalism and great partnership that shows up between Cooks and Geico. Great experience.
Small glitch on the backend but I am super confident that resolution will be easy, fast and excellent.
John R.
Vehicle Make : Honda
My one constructive criticism would be to be in more frequent contact about expect/estimated date of completion. All else was great though
Aitor B.
Vehicle Make : Subaru
Service was really good. I like the text message updates
Intaz K.
Vehicle Make : Toyota
Very friendly Staff
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