Depaak L.
Vehicle Make : Volkswagen
Very happy with the process and repairs. Exceptional customer service. Thank you.
Cynthia G.
Vehicle Make : Acura
Easy pleasant experience. Thanks cooks collision.
Yi Shean.
Vehicle Make : Toyota
Your service could not been better! I like it!
Sarah J.
Vehicle Make : Chevrolet
Loved the status updates and on time service
Crystal G.
Vehicle Make : Chevrolet
Great experience
Mark R.
Vehicle Make : Mercedes
initial interactions were not as thorough as I would have liked. It took a month to have the appointment scheduled. The appointment initially scheduled had to be rescheduled after I brought my car in, with an additional delay of two weeks when they found that they did not have the parts needed for the repairs. The later interactions and communications were thorough and I was satisfied with the service.
Edmundo P.
Vehicle Make : Honda
Very happy my car looks like nothing happened to it. Pam was very helpful through the entire process and I got my car back when promised.
Snigdho B.
Vehicle Make : Toyota
No comments
Dean M.
Vehicle Make : Mazda
Yes the service was great and Gheico on site was the best.
Igor T.
Vehicle Make : Toyota
Thank you!
Virginia L.
Vehicle Make : Mercedes
Nikki is aware of the issue. The quality of work was disappointing and I have to take it somewhere else to make it right.
Susan O.
Vehicle Make : Lexus
During the repairs, someone disconnected my stereo. When my son picked up the car, discovered the stereo was not working and went back to complain, he got the run around. He was told to have it checked elsewhere because it "couldn't have happened at Cooks." It took my husband calling and complaining for a promise to look at the system and correct the problem. We will be taking it back this Tuesday. I can only hope at the point that this issue is resolved as I was completely happy with the experience until this was discovered.
Lipika B.
Vehicle Make : Toyota
Thank you for your help
Donald M.
Vehicle Make : Chevrolet
Great experience - thanks!
Wei C.
Vehicle Make : Hyundai
The whole process was very smooth. I am very satisfied with the repair.
Darlene C.
Vehicle Make : Toyota
Excellent thank you
Saket S.
Vehicle Make : Toyota
Super service, kept new informed
Rigoberto I.
Vehicle Make : Cadillac
Hello. I am happy with all of the service except for my damaged screen on my navigation system. I had the Cadillac owed to my home and when I inspected the car I noticed the screen was completely cracked on the bottom portion of the screen. I called GEICO and Cooks about it already. I am suppose to bring the car back after I replace my rims. One of the rims was found to be cracked.
Priscilla M.
Vehicle Make : Toyota
Great customer service
Jack P.
Vehicle Make : Hyundai
Very professional
Great customer service
Very good job with the car
Loading...
Body Shop Recommended Dealers
Social