Satyanarayana J.
Vehicle Make : Toyota
Very well organized and good customer service
Sreedhar S.
Vehicle Make : Toyota
Every thing was fantastic and hassle free
Steven K.
Vehicle Make : Ford
On time, great communication, good work.
Amy V.
Vehicle Make : Hyundai
They did a great job communicating throughout so I knew when my car was ready. When I picked up my car it was all nice and clean (inside as well as my tires shined)
Michael H.
Vehicle Make : Audi
Overall very happy!!
Larry J.
Vehicle Make : Chevrolet
The experience from beginning to end far exceeded our expectations. After speaking to our insurance agent, we were able to bring in our vehicle the very next day and have a rental vehicle standing by, ready to go.
After the inspection we were given an estimated date for all the repairs to be completed, which included the time necessary for parts to be ordered & received. We received one more call when they believed the time to complete the work might be extended with additional parts needing to be ordered, which was greatly appreciated.
We were then pleasantly surprised when they called us over a week early letting us know that the car was finished and ready to pick up! Great service, fast and efficient! Definitely recommend!
Mason F.
Vehicle Make : Nissan
Everything was perfect with the car until I got home and realized that one of the lug nuts to the wheel that was fixed was missing. I drove home with 4/5 lug nuts. Later found it in the compartment on the side of my seat. Other than that the service was awesome.
Megan C.
Vehicle Make : Dodge
Everyone at the location in pleasanton on bernal ave was very helpful and kind. They processed my car fast and made sure I understood everything. It only took about 5 days for my repairs and they kept me updated throughout. I'm very happy with my repairs, it looks like new, and the wash and wax treatment was great. Plus the enterprise rental inside is extremely convenient. For auto body repairs I wouldn't go anywhere else. I'll be sure to recommend this place to others.
Sarbjeet S.
Vehicle Make : Nissan
Thank you nice job
Prabodh R.
Vehicle Make : Honda
Amazing job!!
I got the car back as requested a day earlier than previously expected.
Anjani K.
Vehicle Make : Honda
Done as promised. On time delivery. Good job
Kashif D.
Vehicle Make : Honda
Left head lamp is not properly aligned so both lamps lights are not balanced, left front fender was replaced its also not aligned with hood properly there is more gap in front near head lamp than upper section
Sowjanya D.
Vehicle Make : Honda
I was checking few places but when I met and spoke to Nikkie, I have decided to go with Cooks. Nikkie is very friendly, knowledgeable and true professional.
Aftert that I worked with Pam and Taylor. They are very friendly, prompt in updating me with status, completion date and great service at the time of handover. I had a great experience over all with Cooks.
One more person who sits next to Taylor (corner) also very friendly and helpful.
Parminder K.
Vehicle Make : Lexus
Front desk girl greeted me very nicely, overall experience was great!
Tadashi K.
Vehicle Make : Toyota
Customer service was great despite being very busy in when i dropped my car off; they were very helpful to all the people in there. I appreciate the periodical updates. No need for me to call for status. Quality of workmanship is flawless so far. I cant tell that car was damaged at all. Looks and feel like new. Awesome, thank you all for the hard work and dedication to do a job well done.
Xiaofan Z.
Vehicle Make : Mazda
Car look great. Quick turnaround am happy with repair.
James W.
Vehicle Make : Volkswagen
Car was finished early. I like that.
Deborah B.
Vehicle Make : Volkswagen
Great experience thank you!
Adam H.
Vehicle Make : Ford
Nice job
Stanley P.
Vehicle Make : Dodge
Best experience I've ever had at a body shop thank you for the excellent service
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