Lehman's Garage, an Abra Co.- American Blvd and Nicollet

It was wonderful working with Scott - not only did he walk me through all parts of the process, but he was genuinely kind which made the experience of dealing with the aftermath of a car accident so much easier. Also, Marie was always a delight at the reception desk! Thank you all for the great work and service - it was so much appreciated!

I had no question the job would be done correctly. I have had work done there before and was very satisfied with the outcome. Thank you for a job well done.

Great job fixing my car! The staff was courteous and efficient.

Done in a timely fashion and we were constantly kept informed of progress by Timberly. Hope not to need your services soon, but should the occasion arise, you will be my first call. Thank you!

Friendly service and a job well done.

James was very professional and kind! I appreciated him leaving me detailed messages about the status of my suv!!

I expressed my concern regarding communication. I did not here from yfor a full day after my car was brought in. I was informed by text that it was in, but got no quick response. I was never given your address so first went to Bloomington's other Abra Location - I wasn't told there was two. After another question I got a call back with the total cost and anticipated completion time. You finished earlier that expdvted, but let me know mid afternoon with the expectation I could pick up by 5:30. I had to scrabble to make it happen, which wouldn't have bee necessary with more watning. I was told it would a couple minutes for the car to be brought up, but after about 10 I came out of the chill to wait, The repairs are beautiful, but I think more thought could be given to how the customer feels and what they want to know. Even if accidents are minor, they are anxiety provoking which excellent communication alleviating it. No need for a call. I just call on you to tighten up your communications.

Good communication and prompt completion

James was great to work with! My vehicle was a complicated fix and he was great about explaining what was going on with it, and keeping me in the loop with updates and time frame. He has excellent customer service and I would definitely recommend him to others!

I greatly appreciate Lehman's professionalism from estimate to repair. I particularly note the excellent communication updating me on the status of the repair with Timberly Towndsend's phone calls, augmented by daily emails. As well, Marie was helpful in arranging temporary transportation. Indeed, one reason I chose Lehman's wasn't just the testimonials about the garage or USAA's recommendation. It was also the friendly atmosphere when I first entered--of employees who knew and interacted well with another. Happy employees almost always mean excellent service and work. Thank you. (I can't tell whether this comment is anonymous or not. If it's not, for privacy's sake: PLEASE DO NOT USE MY NAME if you add it to your reviews.)

Wonderful service and repair...sandy

Thanks very much! Great job and nice folks!

Thank you!

Delighted with the results Thank you.

Lehman's has always done excellent work and in a timely manner.

Excellent service

Outstanding service & customer service! Scott was great to work with!! Great job!

Great job. Tamara was awesome.

Excellent communication and work. I really liked the text updates and phone call updates. Completed in a timely manner.

Thank you souch. Everyone was so nice abs helpful