Choua V.
Vehicle Make : Toyota
Great work! Been a client for a long time. Best place to get my car fixed.
Nataya C.
Vehicle Make : Volkswagen
Please don't contact me. I was very unhappy with the amount of time it took for you to fix my car. I am also unhappy about your lack of communication to me about the process. I was the initiator of the majority of contact regarding my car. Just shy of 4weeks ID a very long time to be without a car, especially after being told it would only take 11-14 days. I'm trying to be nice, but I am not interested in being harassed to repeat this statement.
Joan H.
Vehicle Make : Hyundai
Thanks for the great job you did with my car. It looks fantastic.
Betsy M.
Vehicle Make : Mazda
Great job!
**** B.
Vehicle Make : Ford
A couple things to note:
-Expected repair length was 5 days, ended up being 20 days. Was told it would be much quicker to send the vehicle to Milwaukee, but that was not the case. I understand there were parts on back order, but a heads up before handing my car over wouldve been nice. Ended up spending over 150 on Ubers because a car rental was not possible through State Farm and I thought it would not take that long to finish.
-Rear passenger glass quarter panel replace with tinted panel, while the other was still non-tinted. Was not tinted before.
-Interior overhead panel piece not properly replaced. Fell off while driving.
Christopher R.
Vehicle Make : Dodge
I was totally shocked to enter my car and see that it was fully cleaned on the inside. Almost as if they detailed my car for just fixing one tire. I am very impressed with this level of service.
Kelly R.
Vehicle Make : Honda
I have already spoke to the GM about the problems and concerns I had while my car was being repaired.
Long story short, I know that Abra does a great job and has always provided me with a quality product, which is why I keep coming back. In the future Abra should try to meet or exceed the customers expectations instead of completely not meeting them. Better communication is also important. At times I felt like I was being lied too or "pushed" around because no one wanted to tell me what was really going on. There were several occasions where I spoke to different reps and the story and reasoning behind what I was being told was not consistent. It is always better to be up front with your customers and tell them the truth, then to sugar coat what is actually going on during the repair.
Anne R.
Vehicle Make : Chrysler
Tools left in car. The rear headliner sags. Front passenger seatbelt no longer retracts. Underside of the hood left disassembled. Rattle in the right front passenger door. Completely shoddy work!
Timothy F.
Vehicle Make : Volvo
Excellent service and when a small chip was found right after pick up ,
Steve the district manager promptly responded and is making arrangements to fix. Everyone was friendly and professional.
Demeta H.
Vehicle Make : Dodge
My locks are not fixed also my sliding door on the drivers side is not working when I informed you I was told that it might be wear and tear.
Lynda S.
Vehicle Make : Honda
Good job! Wish there wasn't such a bad smell in the car when I picked it up. But the work I saw was done good!
Junious M.
Vehicle Make : Chevrolet
Abra Auto Body & Glass were superb in their handling of my vehicle. They rendered very personalized and professional services in repairing my automobile. I am thoroughly satisfied and would refer anyone needing the services they offer with complete confidence.....Thanks Abra...!
Omar R.
Vehicle Make : Nissan
Thank you! Great service.
Shirley P.
Vehicle Make : Ford
Abra is a very nice place to get work done on your ride, the work is great and the staff is very nice thanks.
Tara R.
Vehicle Make : Jeep
Great service, kept me updated throughout, knowledgeable folks, very helpful, frielndly...fast ! Great experience.
Lafayette R.
Vehicle Make : Dodge
Not completely Happy my trunk light need to be put back on I have no light in my trunk I did before the accident
Patricia C.
Vehicle Make : Honda
Staff was always polite and pleasant when I called. Steve is an excellent representative for your company! I will recommend others to this business.
Mark B.
Vehicle Make : Buick
I'm very pleased with the your work as well as the level of professionalism and attention you gave. I would definitely recommend your shop to anyone in need of their auto body needing repaired.
Thanks, Mark B
Todd W.
Vehicle Make : Nissan
Excellent service by Steve and the repair team.
Earl C.
Vehicle Make : Lexus
Had a great experience working with Steve, he kept me informed and did a great job getting me back on the road! A1 customer service
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