Abra Auto Body Repair of America - Jordan Road

Brought in for hail damage repair and prior work that needed fixed. Hail repair seems okay, but inside cab tan interior came back spotted from dirty hands and fingerprints. Hood has a chip and funny mark near the chip. Secondary repair from a prior fix from Abra. I was told all items would be fixed, etc. Picked up truck, in the rain. Noticed after wiping down truck next morning that run in paint was only color sanded and buffed (still visible as well), colors still do not match (my opinion, but does not match other side spot check), tab holding gas cap still not fixed. Only thing corrected was scratches in bumper guard and small touch up paint chips from prior color sanding and buffing. More disappointed that it's my second time in for the issue and not fully getting fixed. I know Wes said he would take care of it, but just not there yet. Side note the paint and smoothness are better than factory. Thanks, Justin W

Customer service was friendly however, when I picked up my car there were some scratches and I continue to see areas that need to be fixed. I was told there was an extensive quality control process in place so, picking my car up after they've had it for 2 months,with obvious defects, leaves me very disappointed and irritated that I have to spend more of my time to get this taken care of. I will have to call the office tomorrow to get the re-repair process initiated.

They were very easy to work with! I was kept apprised of the status of my repair via text almost daily. I appreciate how nice they were!

Lucinda was fantastic! She communicated with the insurance company and fought to make sure they paid for what was fair. She was also very communicative throughout the entire process with emails and phone calls. Thank you!

Very professional service with great communication. Highly recommended!

Communication was great, and the service was quick

The guys did incredible professiinal work that I'm very happy with. Paul was especially great as he kept me updated regularly as the repair progressed. They made me feel like a priority and I'm very impressed.

The commitment to go above and beyond is greatly appreciated.

Lucinda was very kind and accommodating throughout the whole process and kept my updated the entire time. Abra did a great job repairing my car and I really appreciate everything they did to help.

Good job

Thanks to Stephanie for the great level of service!

Stephanie was great to work with. She kept me informed throughout the process. Would highly recommend ABRA for your body repair needs.

The whole staff was great and the service was excellent

Everyone, but especially Paul, was extremely friendly and my wife's Jeep looks great!

There is a whistling, wind noise coming from the driver’s side door, the car was not repaired correctly. The center console below the audio controls is visibly loose and rattling. There is a new scratch on the driver’s side rear quarter panel that was not present prior to repairs. I am extremely dissatisfied with the work done to my car, particularly given how long it took to repair it.

We were very impressed by the communication efforts

Stephanie was great and very responsive.

They kept me well informed

Your team stole my Ray-Ban sunglasses from my hidden compartment.

Excellent service from this shop. I let them know about a time constraint and the team handled it exceptionally. Hands down one of my best interactions with a shop. Thank you!