Brad R.
Vehicle Make : Chevrolet
Appreciate the regular updates
Rosemary S.
Vehicle Make : Dodge
Thanks a lot. My van looks really good and I appreciated the way you kept me informed during the various stages with photos.
Shirley C.
Vehicle Make : Chevrolet
Carstar rocks! my car was cleaned, as well as repaired.i will send others to your awesome customer care. Thank you, thank you!!!
Jill W.
Vehicle Make : Toyota
Amazing service, quality workmanship and great communication. The estimate reflected the exact price and delivery was prior to expectation. They worked with the insurance company and the drop off and pick up of the rental car was done with great ease. CARSTAR is my new first pick for body repair. Could not be happier.
Stephanie R.
Vehicle Make : Honda
Upon leaving I noticed terrible issues with my brakes, the fan to my air conditioner sounded like it was going to blow up, there is a scuff on my back bumper that was not there prior to drop off and someone left the touch up paint in my cup holder without the lid, so the paint spilled in and on my cup holder.
Amanda A.
Vehicle Make : Dodge
I can't thank you enough for fixing my vehicle in a timely manner. A huge thank you for detailing my vehicle as well. I definitely wasn't expecting it! Job well done.
Katie G.
Vehicle Make : Ford
I love the text/email updates that I got along with photos. That was really cool! Sandy is awesome and got me right in and was dead on the timing it would take! She’s a great employee!
Jeff E.
Vehicle Make : Mini Cooper
I got home and checked out the car. I noticed that whoever buffed the car on the low end of the passenger side...it looks as if the buffer got away from him and there are deep scratched thru the paint. I'll be returning in the morning so you can see what I am talking about, because these were not there when I brought in the car yesterday. I think that area at least needs some paint...Pepper White, to eliminate the scratching. Otherwise, the car looks great.
Jeff E
Mike K.
Vehicle Make : Ford
Had both cars involved in the accident repaired by Carstar and are very satisfied with the results. Great experience from start to finish. Workmanship is outstanding!
Mike K.
Vehicle Make : Ford
The entire process from estimation to completion was done very well. Great communication throughout the process as well. Highly recommend this location for any body repair needed.
April D.
Vehicle Make : Jeep
I really like the email updates on the status of the fix. Everyone was very polite.
David L.
Vehicle Make : Buick
The picture updates you provided were great. Wish other companies would take your lead and provide the same level of service.
James C.
Vehicle Make : Mazda
Friendly, efficient service. Like the status updates. Repairs were completed on time. Would use and recommend Carstar in the future
Jerry D.
Vehicle Make : Dodge
Thank you for fixing it so quickly. The repairs make it look like a brand new van. Thanks again!
Krista F.
Vehicle Make : Chevrolet
Great customer service by all staff members we worked with!! Great repair work too!!
Jessica E.
Vehicle Make : Subaru
Always do great work! Thank you
Ryan C.
Vehicle Make : Ford
We will definitely recommend and use you again!
Donley M.
Vehicle Make : Honda
This is the third vehicle we have had repaired at CarStar. Two in Sidney, and now this one at your Troy location. I couldn’t be happier with the whole experience and the quality of work you provide. When I picked up my car this morning, it was as if the damage never happened. Although I doubt you’ll need it, you are welcome to provide my name as a reference if needed. I’ll give the same feedback to liberty mutual as I expect they’ll send me a survey too. You really do a nice job with everything! Please share this feedback with your whole Team because a Team is what it takes to achieve this level of service.
Marvin K.
Vehicle Make : Chevrolet
The truck looks great! You have done an excellent job on it.
Thank you!
Jennifer B.
Vehicle Make : BMW
This our 3rd experience having CarStar repair/service one of our vehicles. I appreciate the frequent communication about progress and staying within the general timeline for service. My car was swept and left clean after repair. We chose CarStar over the dealer for the most recent body work on our BMW because of past experience.
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