CLOSED
Store Hours
| Sun | CLOSED |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | CLOSED |
Body Shop
Real Reviews From Verified Customers
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Vehicle Make : Toyota
5 out of 5
9/16/2016
Great service, friendly helpful staff, timely work. Well done.
Vehicle Make : Buick
5 out of 5
9/9/2016
Appears to be an excellent job!
Vehicle Make : Lincoln
5 out of 5
8/25/2016
Good job and made per assigned agreement. Thank you for making timely notification for pickup.
Vehicle Make : Dodge
5 out of 5
8/23/2016
Love the updates and wonderful customer service in an unfortunate circumstance! Thank you!!
Vehicle Make : Honda
5 out of 5
8/17/2016
Carstar is amazing. You all made the whole experience easy for me.
Vehicle Make : Chevrolet
4 out of 5
8/12/2016
Easiest experience with any body shop, ever, period. Enjoyed how they constantly gave me updates via email and was taking alternative routes of contacting me at work when I couldn't be contacted on the phone. Hopefully never have to come back, but if I do it will be the Troy carstar hands down no other options.
Vehicle Make : Ford
5 out of 5
8/3/2016
Great job again! Car repaired painted all in a timely manner. Stressful situation made simple. Thank you
Vehicle Make : Nissan
4 out of 5
7/28/2016
Car is in excellent working order, no pulling even at highway speeds. Communication was good throughout the entire process.
Vehicle Make : Acura
4 out of 5
7/17/2016
Loved the daily photo updates.
Vehicle Make : Nissan
4 out of 5
7/15/2016
Didn't expect the clean-up you did on the whole car, inside and out! Thanks!
Vehicle Make : Hyundai
5 out of 5
7/8/2016
After stressing about the process of having my car repaired, I was pleasantly surprised that every step was handled so smoothly. I enjoyed looking at the pictures too. My car was returned looking great.
Thanks.
Vehicle Make : Dodge
5 out of 5
6/21/2016
My husband and I love dealing with Carstar Troy. Sandy and Sarah make each experience and contact with your dealership as pleasant as possible. We especially appreciate the attention given to our expectations and trying to dillegently to accommodate our timeline due to the fact that our vacation would begin in two days after getting our vehicle returned to us. Thank you so much!!!! Your professionalism is outstanding. P.S. Sandy tolerates so many questions and is very knowledgeable, this helps expediate the entire process. - Diana W
Vehicle Make : Cadillac
1 out of 5
6/12/2016
The window was not put back on the vehicle correctly. I had to return the car the same day to be fixed. The next day our door handle is falling off and the window seal is not sealed correctly. Wind is blowing in while traveling. Also they left glass all over the carpet from the broken window they repaired.
Vehicle Make : Honda
5 out of 5
6/1/2016
The repair look great. I appreciated the communication, the emails, the pictures. The staff was helpful and friendly. I would recommend you to anyone.
Vehicle Make : Saturn
5 out of 5
5/11/2016
Thank you for the daily updates on my car! I appreciate the pictures and the communication from your staff!
Vehicle Make : Ford
5 out of 5
5/6/2016
CARSTAR TROY is very friendly and helpful. Their work is fantastic. They were able to complete my car a day early. Thank you
Vehicle Make : Hyundai
5 out of 5
5/3/2016
Car was ready two days early. Employees were great! Car looks good. Even gave me extra touch up paint. Previous repair shops always made me wait to schedule repair and never updated me via texts or gave me touch up paint. They even washed off my rubber floor mats. Very impressed! Great job employees in Troy Ohio! Will recommend and if I need repair again will definitely use!
Vehicle Make : Ford
2 out of 5
4/9/2016
My car had a fine layer of dust on some areas of the car. It looks like it was only partially cleaned.
Vehicle Make : Honda
5 out of 5
3/31/2016
Very pretty women
Vehicle Make : Chevrolet
5 out of 5
3/19/2016
Thank you very much for the going the extra mile you guys did an excellent job!!
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