Car Crafters - North Valley (Carmony)

There was a rattle in the rear quarter panel that was a result of the accident and it is still there. The repair is not to my satisfaction, it could definitely have been better.

Well done. Thank you

Very timely but end result ????????

Your team was amazing. I felt comfortable throughout the entire process.

Very satisfied with the work and the professional way I was treated.

Sid was on target with time projections. I believe The process took to long.

Service was friendly, professional, and very fast.

Suzy was great to work with and kept me updated frequently. She was very personable. Also, this Car Crafters did nit keep me waiting and had everything in order. Very pleased.

Everyone was super friendly and helpful, they even took the time to explain the process, which was great!

Headliner in vehicle severely damaged and soiled by techs during repair process. There is even what appears to be a small blood stain on headliner. A and B pillars are soiled with grease. Headliner cloth is frayed around edges in large sections. There are a number of creases and dents in the headliner backing. There is a large, grapefruit sized bulge in headliner in the rear. Sunroof cover is soiled. Bruce informed me that you will replace headliner, but I would still like to speak to a supervisor or foreman. The headliner is so badly damaged, I am concerned that your shop will be unable to install the new one correctly, not to mention the damage and dirt on pillars. I have no idea how this possibly could have been damaged so badly and then released to me in this condition. This $50,000 car is less than 11 months old and was pristine inside before it entered your shop. I have never, ever complained to management of a company before, but this is really bad. Please have management contact me. I can also send pictures. Thank You, Chris Huntsman ****-****-xxxx

Great, caring staff and excellent work. Enterprise was also beyond perfect.

Car looks great just wasn’t completely aligned when I picked it up

Great service

Good job

Have some answer the phones instead of getting lost in punch land!

Prevent damage while in your care.

Joseph Padilla was a pleasure to work with.

My car looks back to brand new! Thank you car crafters team! I appreciate you!

None

Joseph was great to work with. I will be using you guys for any auto repairs in the future.