Car Crafters - Eastside Albuquerque

Great experience. Thank you.

It was great to work with a real team that was courteous and professional and kept me up-to-date on every aspect of the repair. Thank you car crafters ! Cynthia H

Everyone was very helpful knowledgeable and cheerful. My car looks great. Thank you for your help Kim H

From start to finish every aspect of the experience was handled with great professionalism. Your team was helpful in every manner and made the whole process run smooth. Kyme Morrissey was very helpful and professional. I was contacted numerous times keeping me informed as to where they were in the process. Great Job. Thank You.

Great communication. Friendly

Kim handled situation promptly and professionally.

CarCrafters at Northeastern NE is absolutely the best place to go for quality car repairs and quality service you receive from the staff. Susan is the first person you meet at the front desk and you know from the smile on her face and her pleasant demeanor that your in the right place. She then calls on Kyme Morrissey your Service Advisor. Professfional in appearance pleasant demeanor and knowledgeable on the functions of you car that need to be repaired/replaced. They both put this old man at ease that I was in right place and my worries were over.I left knowing that this was going to be a Quality Service Experience for me and my car. My experience over the past 81 years tell me that when you have two people like Susan and Kyme in your employ do what ever you have to do to keep them with your outstanding company. They are first two people your customers interact with and they put you customers mind at ease, feeling They are in Good Hands with CarCrafters. Thanks so much for the outstanding service I received and give Susan and Kyme a pat on the back form Jim Halsten.

Even though the repairs took a little longer than I was told the finish result was amazing....I am very happy with the repairs and kyme for her help and updates

We have always been very pleased with the service and results from Car Crafters. You guys always make things easy for us even though it is so difficult to have to deal with auto damage.

My daughter's car was ready when promised with no visible signs remaining from the accident.

Scott was awesome and did a great job with my car and the repair was faster than I expected.

Your customer service was excellent

Maybe I was, but there is a slight indentation where the upper right fender meets the bottom part. I'm waiting for my grandson to look at it and tell me if I need to take it back or if it's okay that way.

The staff was great but I was disappointed where my door was replaced and repainted but, the door handle was not painted.

Car looks great and every went out of their way professionally to make certain I was taken care of. Your attitudes and professionalism is greatly appreciated

Very helpful and willing to answer all my questions

Excellent customer service, and the job was very well done

Your team did a great job. We appreciated the accurate and timely updates. The car looks great and we loved getting back a car that had been cleaned so well. We will definitely recommend you to others.

The team was so wonderful and helpful for the entire process, everyone from the front desk staff to the insurance reps to the maintenance/repair staff. I really appreciate the amount of effort and care try out into their customer service. I will definitely be recommending you guys going forward. I also really appreciated being updated via text and phone call while my car was being repaired!

Late on project by one week. I had to track them down to get a true progress on project and why it was delayed.