Romica R.
Vehicle Make : Ford
An option to have paid/complimentary detailing would be nice.
John S.
Vehicle Make : Toyota
Good updates by Dave. Appreciate the great service
Marlene B.
Vehicle Make : Hyundai
The staff provided excellent service!
Tara P.
Vehicle Make : Buick
The team was courteous & helpful throughout the process.
Marloe L.
Vehicle Make : Honda
The TriState team was quick, efficient and thorough. They communicated every step of the way and made the process of repairing my car as painless and effortless as possible!!
Patricia G.
Vehicle Make : Buick
Our representative was so nice and explained everything to us in detail. We really enjoyed working with David.
Ana B.
Vehicle Make : Mazda
Everyone was very helpful and informative of all the steps to getting my car repaired.
Ashlee D.
Vehicle Make : Nissan
Great at returning calls if they were missed and were willing to answer all my questions
Elenore D.
Vehicle Make : Toyota
I was very impressed because they tried to make things easy for me as much possible. I'm very thankful.
Catherine G.
Vehicle Make : Ford
Great customer service!!
Sarah B.
Vehicle Make : Toyota
First and last time I will use a Geico shop.
Tyson K.
Vehicle Make : Toyota
I appreciated the texts.
Yasuo O.
Vehicle Make : Mitsubishi
It's professional work
William R.
Vehicle Make : Subaru
This was the best experience I have ever had with any body shop. I especially appreciated being kept informed of the progress of the work.
Casey C.
Vehicle Make : Dodge
Everyone was courteous and efficient! Amazing experience!
Dierra N.
Vehicle Make : Hyundai
I like that Trustate is very professional and they do repairs as fast as possible. Tristate takes the time to make sure im always updated about the progress of my vehicle being repaired and that im statisfied about the end result. I really love that they have a lifetime garranty on any repair done on your vehicle, i think that is the best offer i have heard from a repair shop.
Evelyn B.
Vehicle Make : Chevrolet
Went above and beyond to fix my Chevy Malibu in a timely manner. It's a job well done. Excellent. 5 points
Anthony H.
Vehicle Make : Volkswagen
Took nearly 3x as long as quoted (said 6 days, took 16). Never got any updates apart from the changed completion date (which was updated daily to the next day for 11 days). When I called for updates, the man who answered was brusque, condescending, and very unhelpful. I'm told the incorrect intercooler was ordered 4 times, which is utterly baffling. Lady at the front desk was very rude upon pickup. Furthermore, the car broke down less than 5 miles away on the drive home - complete inability to accelerate past 35mph. It's been taken to the dealers to be repaired, but it's presumed that the engine management settings where messed with so that the turbo no longer functions. "Dissatisfied" doesn't even begin to cover this fiasco.
Laura D.
Vehicle Make : Honda
Great job
Gail J.
Vehicle Make : Honda
WELL DONE!
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