Body Shop

Real Reviews From Verified Customers

Russell S.
Vehicle Make : Nissan
5 out of 5
2/17/2018
I am very impressed with my repair. It looks like a new vehicle! Beyond that, working with Brittney was a real pleasure. I was kept updated constantly and the estimate of repair was as stated. Great paint job! Thank you Service King!! Russ
Dorothy N.
Vehicle Make : Ford
5 out of 5
2/14/2018
MY vehicle was returned om perfect condition! I couldn't have THIS type of service and professional care at any shop in Charlotte/ Concord! Wonderful caring team! ??? Thanks for the warm, kind words, during such a stressful time in my life!
Brittany S.
Vehicle Make : GMC
5 out of 5
2/10/2018
N/a
Prince G.
Vehicle Make : Mazda
5 out of 5
1/26/2018
Brittany is doing an amazing job. Very good in updating status via message.very friendly people. Totally loved it.
Steven J.
Vehicle Make : Ford
5 out of 5
1/26/2018
Communication was excellent.
Mark T.
Vehicle Make : Volkswagen
5 out of 5
1/24/2018
Great service and a beautiful job
Patrick C.
Vehicle Make : Honda
5 out of 5
1/23/2018
Excellent work by team. Ken was extremely helpful and kept me up to date.
Joanna Z.
Vehicle Make : GMC
5 out of 5
1/17/2018
I am very pleased with the costumer service Ken and all the others I worked with were wonderful
Charity B.
Vehicle Make : Honda
1 out of 5
1/14/2018
Customer service was very lackluster, the initial greeting and interaction through the process was disappointing. When I initially spoke to the service team they stated the part would be delivered same day but then kept my car for a week. The initial deadline was not met because the parts team did not confirm all parts were received so my car was not completed on the initial day stated. To compound issues I called at noon on the day my car was to be ready only to find out a part was incorrect, yet no one had the courtesy to call me. I’ll be letting StateFarm know how disappointed I am in the service provided by an in-network service center and would not recommend Service King to any of my friends.
Matthew H.
Vehicle Make : Toyota
5 out of 5
1/13/2018
Great job repairing our vehicles. Great communication throughout the process and good quality repair. Thanks for a job well done
Michael Y.
Vehicle Make : Honda
5 out of 5
1/11/2018
I was informed by Ken as the work progressed and the work was excellent. My car was cleaned and in great shape when I picked it up. Overall, excellent experience!
Parish M.
Vehicle Make : Scion
5 out of 5
1/9/2018
Great communications throughout the whole process!!!
Ellen K.
Vehicle Make : Ford
5 out of 5
1/5/2018
None
Michael M.
Vehicle Make : Ford
1 out of 5
1/5/2018
My service consultant Brittany was absolutely amazing. However my automatic windows do not work anymore in my car. I do not know what happened from the time I dropped it off till now to make them that work
Claire L.
Vehicle Make : Nissan
5 out of 5
12/29/2017
Brittany was awesome and did a great job communicating with us about our vehicle and the process!
Na T.
Vehicle Make : Toyota
5 out of 5
12/28/2017
Greatest people
Stephen C.
Vehicle Make : BMW
5 out of 5
12/22/2017
Very pleased with the service I received.
**** S.
Vehicle Make : Hyundai
5 out of 5
12/20/2017
You all we're very nice and did a great job.
Aaron C.
Vehicle Make : Audi
5 out of 5
12/20/2017
Thank you.
Herman R.
Vehicle Make : Dodge
5 out of 5
12/17/2017
Great job done on my car and also good customer service from front desk..service was awesome when drop off and also pick up too...appreciate job well done ..merry christmas.

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